Director, Health System and Provider Partnerships

PinnacleCare • Wellesley, MA

2d • Hybrid

About The Position

Sun Life U.S. is one of the largest providers of employee and government benefits, helping approximately 50 million Americans access the care and coverage they need. Through employers, industry partners and government programs, Sun Life U.S. offers a portfolio of benefits and services, including dental, vision, disability, absence management, life, supplemental health, medical stop-loss insurance, and healthcare navigation. We have more than 6,400 employees and associates in our partner dental practices and operate nationwide. Visit our website to discover how Sun Life is making life brighter for our customers, partners and communities. Job Description: Sun Life embraces a hybrid work model that balances in-office collaboration with the flexibility of virtual work. Internal candidates are not required to relocate near an office. The opportunity: The Director, Health System and Provider Partnerships leads the strategy, development, and ongoing management of enterprise relationships with Academic Health Systems, Centers of Excellence, and nationally recognized providers throughout the United States. This role curates, expands, and deepens executive-level partnerships that drive clinical differentiation, access, growth, and enterprise value across Sun Life U.S. and PinnacleCare.

Requirements

• Ability to work with a diverse range of people
• 10+ years healthcare business development or strategic partnerships experience
• Proven success with Academic Health Systems and provider relationships
• 7+ years working in or with clinical environments
• Bachelor’s degree required; advanced degree preferred
• Approximately 45% travel to Academic Health Systems across the United States.
• Experience building executive‑level partnerships with Academic Health Systems and leading providers.
• Strong strategic partnership and business development capability driving growth and differentiation.

Responsibilities

• Business Development & Strategic Partnerships Owns national strategy for Academic Health System, Centers of Excellence, and nationally recognized specialty provider partnerships
• Builds executive-level relationships with health system and clinical leaders
• Expands partnerships to support growth and differentiated solutions
• Clinical Access Strategy Ensures optimized access to high-value providers nationwide
• Acts as escalation point for complex and high-acuity cases
• Serves as the single point of accountability for provider partnership strategy, development, and performance
• Data, Outcomes & Proof of Value Develops metrics demonstrating access, quality, and enterprise value
• Partners with internal teams to curate executive-ready reporting
• Translate provider partnerships into tangible client stories that support sales, retention, and expansion
• Contracting & Governance Negotiate partnership frameworks for non-financial preferred relationships
• Oversees provider and system agreements in partnership with Legal and Compliance
• Ensures accurate Salesforce documentation and governance adherence
• Leadership Builds and retains high-performing talent aligned with Sun Life U.S. growth objectives
• Provides mentorship, coaching, and performance management
• Leads through influence across clinical, advisory, and sales teams

Benefits

• At Sun Life, we prioritize your well-being with comprehensive benefits, including generous vacation and sick time, market-leading paid family, parental and adoption leave, medical coverage, company paid life and AD&D insurance, disability programs and a partially paid sabbatical program.
• Plan for your future with our 401(k) employer match, stock purchase options and an employer-funded retirement account.
• Enjoy a flexible, inclusive and collaborative work environment that supports career growth.
• We’re proud to be recognized in our communities as a top employer.
• Proudly Great Place to Work® Certified in Canada and the U.S., we’ve also been recognized as a "Top 10" employer by the Boston Globe's "Top Places to Work" for two years in a row.

What This Job Offers

• Job Type: Full-time
• Career Level: Director