Director, Health Plan Channel Sales

Carrum Health-posted 3 months ago
Full-time • Senior
51-100 employees
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At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are looking for a Sr. Director, Health Plan Channel Sales to help us accelerate growth through our partners. In this highly visible role, you will be responsible for generating revenue by developing and executing go-to-market strategies, creating and maintaining key relationships, and driving new sales opportunities by engaging with each health plan partner’s sales and client-facing organizations. This position offers an exciting opportunity to contribute to the growth and success of Carrum Health and our health plan partnerships.

  • Collaborate with Health Plan Partnerships Leads, serve as the primary Carrum sales lead for designated health plan partnerships, managing and executing co-selling activities across a portfolio of mutual employer clients and prospects.
  • Build strong relationships with health plan sales and account teams, enabling them to position Carrum effectively with their clients.
  • Educate health plan stakeholders on Carrum’s COE model, value proposition, and implementation support, ensuring alignment with broader health plan goals and initiatives.
  • Lead or support employer-facing sales meetings in collaboration with health plan teams, including presentation delivery, objection handling, and follow-up.
  • Develop and maintain an active pipeline of joint opportunities with each partner; forecast activity and results in collaboration with the broader Carrum commercial team.
  • Support the onboarding and training of health plan teams on Carrum’s products, messaging, and operational model.
  • Participate in business development activities with prospective health plan partners to create new channels for client sales.
  • Partner with Carrum’s client success, marketing, and operations teams to ensure seamless implementation and ongoing satisfaction with partner clients.
  • Identify market trends, feedback, and competitive dynamics and share with internal Carrum stakeholders to inform product, network, and sales strategy.
  • Bachelor’s degree required; MBA or advanced degree strongly preferred.
  • 10+ years of experience in healthcare account management, business development, or consulting, with significant experience working within health plans or TPAs.
  • Deep understanding of self-funded employer group dynamics and the health plan go-to-market model.
  • Strong experience partnering with or working within health plan sales or account management teams.
  • Proven track record of managing and growing complex, high-value Channel Sales, ideally within value-based care or digital health solutions.
  • Deep understanding of health plan decision-making, operations, and strategic priorities.
  • Exceptional communication, presentation, and negotiation skills, with the ability to engage with stakeholders across all levels.
  • Strong analytical skills and the ability to use data for storytelling and driving decision-making.
  • Experience working in fast-paced, entrepreneurial environments with cross-functional collaboration.
  • Passion for improving healthcare and a belief in value-based care models.
  • Ability to travel as needed (~25%).
  • You are a strategic, structured, big-picture thinker.
  • You are a quick learner and a self-starter; you thrive in a fast-paced, dynamic environment where you often face ambiguity and change.
  • You have a strong ability to analyze and synthesize disparate sources of data into coherent recommendations and decisions.
  • You are a strong project manager with the ability to keep multiple moving parts on track.
  • You have excellent written and verbal communication skills; demonstrated ability to facilitate large group presentations internally and externally with patients and customers.
  • You have strong interpersonal skills, with an ability to professionally interact with a diverse blend of personalities to maintain strong relationships and reach resolutions.
  • You are entrepreneurial and resourceful — As an early member of a startup, we need people who can find creative ways to make a big impact quickly and without much direction.
  • You have a passion for collaborating cross-functionally with sales, marketing, operations, client success, platform / tech, data, and provider teams to ideate, complete projects, and drive impactful results.
  • Stock option plan
  • Flexible schedules and remote work
  • Chicago and San Francisco offices available
  • Self-managed vacation days, within reason
  • Paid parental leave
  • Health, vision, and dental insurance
  • 401K retirement plan
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