Director, Health Access and Care Delivery

Planned Parenthood Federation of America•New York, NY

1d•$125,000 - $131,000

About The Position

Planned Parenthood Federation of America (PPFA) and Planned Parenthood Action Fund seek a Director, Health Access and Care Delivery. This job reports to the Senior Director, Health Care Access Strategy in the Health Care Experience & Access (HEALTH) team of the Care & Access Division. The Care & Access Division supports Planned Parenthood member organizations in their provision of high-quality, person-centered care and represents that care at a national level. Purpose: The Director of Health Access and Care Delivery will develop and oversee programs designed to strengthen sexual and reproductive health access and care delivery, centering equity, patient experience, and employee engagement. They will work closely with staff of the Care & Access Division and collaborate with key staff across all PPFA departments and divisions to integrate best practices and programming along with other national office initiatives to achieve these objectives as well. The Director of Health Care Access and Care Delivery will oversee the development of tools, learnings, and resources for best practices in the areas listed above. Areas of Work Focus: â Health Care Access and Delivery â Direct Engagement with Planned Parenthood member organizations â Program Management â Program Development and Implementation

Requirements

A minimum of 10 to 12 years of experience; preferably related to non-profit management, health care consulting, health care operations, or related clinical management services. A minimum of 3 years of experience working at a Planned Parenthood membership organization is desirable.
Bachelorâs Degree or equivalent experience with additional related college courses or professional training in business administration, public administration, public health, or related field.
Advanced knowledge of medical practice management, including optimizing workflows, patient scheduling, staffing requirements, clinical quality indicators, and patient and staff experience.
Excellent ability to conceive, draft, proofread, and edit written materials quickly, including demonstrated ability to understand and communicate about complex, technical, or sensitive subjects in a clear, concise, and engaging manner.
Strong public speaking and group facilitation skills paired with the ability to engage and interact with diverse groups of stakeholders.
Intermediate skill using technology and software to develop program content and connect end-users with valuable information (word processing and presentation software, video conferencing, etc.).
Seasoned collaboratorâable to work effectively across multiple divisions, functions, and geography, with a knack for engaging colleagues, soliciting feedback and input, at all levels in projects and processes while continuing to own and drive them.
Understands and can articulate the complexity and impacts of the changing political landscape in the provision of sexual and reproductive health care.
Commitment and track record of advancing racial equity in both operations and communications.
Ability to pivot and adapt based on changes in business priority, client needs, and the environment.
Position requires adept client relationship management focused on building trust and rapport through collaborative development of high-quality deliverables.
High proficiency in Google products.
Intrinsic Motivation - ability to work independently and produce high-quality deliverables according to deadlines.
Commitment to Planned Parenthoodâs mission of promoting Sexual and Reproductive Health.
Flexibility and ability to adapt to quickly changing priorities and ambiguous situations.
Commitment to PPFAâs mission and diversity, equity, and inclusion, particularly surrounding race equity.
Problem Solving: Highly Independent. Ability to handle complex cross-organizational problems by leading a process of collaboration with appropriate stakeholders to find a resolution.
Must be able to maintain high standards of confidentiality and practice ethical communication.

Nice To Haves

Clinical licensure (RN, NP, PA, or CNM) and/or Masterâs Degree in Healthcare Administration, Public Health, Business Management, or related field is a plus.

Responsibilities

Represent PPFA in supporting the adoption of tactics to maximize access and sustainable care delivery by Planned Parenthood member organizations. Provide consultative support to member organizations, as appropriate.
Collaborate and serve as a subject matter expert (SME) on health care access and care delivery equity.
Serve as a resource and representative for the HEALTH team to the Health Outcomes unit and other relevant stakeholders across the federation, providing recommendations and strategies for access and delivery of sexual and reproductive health care.
Engage external subject matter experts and stakeholders to contribute content with applicability across the federation.
Direct support to Planned Parenthood member organizations through virtual communications and onsite meetings, and trainings to promote development and adoption of programs, tools, and practices, and cultivate internal expertise in using evidence-based methodologies.
Lead development of tactics and resources to support Planned Parenthood member organizationsâ health care access and care delivery;
Develop and implement a work plan that sets clear strategies and recommendations related to maximizing access and care delivery;
Manage external resources and partnerships to connect staff of Planned Parenthood member organizations across the federation with learning and development opportunities to cultivate internal expertise in access and care delivery improvement;
Develop and disseminate best practices related to health care access and delivery to PPFA affiliates and external partners;
Administer program to facilitate collection and sharing of affiliate best practices;
Evaluate new best practices developed by affiliates and promote scaling across the federation
Performs other duties as assigned.