Director, Head of Strategic Operations, US Regulatory Affairs and Public Policy

Barclays•Washington, DC

About The Position

Purpose of the role To provide strategic advice and guidance on all aspects of regulatory engagement, while managing and coordinating the bank’s interactions with regulators, ensuring open and constructive regulatory relationships. Overall purpose of role The Director, Head of Strategic Operations, will serve as a Leadership Team member in Americas Regulatory Affairs and Public Policy, with a primary purpose of: 1) supporting team integration (across supervisory affairs, regulatory policy, and government relations); 2) facilitating strategic execution of objectives across team; and 3) covering a portfolio of appropriate scale in regulatory relations, policy, and/or government relations, based on skill set and experience. Individual will have management oversight related to: strategic execution and day-to-day coordination of priority activities involving internal and external stakeholders; development and implementation of organizational design and value-added services; and assignment of key roles/portfolios (as well as talent development) to ensure effective and efficient approaches are utilized in a holistic manner.

Requirements

Provide expert advice to senior functional management and committees to influence decisions made outside of own function, offering significant input to function wide strategic initiatives.
Manage, coordinate and enable resourcing, budgeting and policy creation for a significant sub-function.
Escalates breaches of policies / procedure appropriately.
Foster and guide compliance, ensure regulations are observed that relevant processes in place to facilitate adherence.
Focus on the external environment, regulators, or advocacy groups to both monitor and influence on behalf of Barclays, when appropriate.
Demonstrate extensive knowledge of how the function integrates with the business division / Group to achieve the overall business objectives.
Maintain broad and comprehensive knowledge of industry theories and practices within own discipline alongside up-to-date relevant sector / functional knowledge, and insight into external market developments / initiatives.
Use interpretative thinking and advanced analytical skills to solve problems and design solutions in often complex/ sensitive situations.
Exercise management authority to make significant decisions and certain strategic decisions or recommendations within own area.
Negotiate with and influence stakeholders at a senior level both internally and externally.
Act as principal contact point for key clients and counterparts in other functions/ businesses divisions.
Mandated as a spokesperson for the function and business division.
Demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard (Listen and be authentic, Energise and inspire, Align across the enterprise, Develop others).
Demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship.
Demonstrate the Barclays Mindset – to Empower, Challenge and Drive.
Experience and expertise in several areas (regulatory relations, policy, and/or government relations).
Ability to connect dots and optimize the stakeholder value proposition.
Track record working in a collaborative and team-oriented manner.

Responsibilities

Central co-ordination point for all regulatory requests/ reviews/ examinations/ responses/ notifications and collaboration with relevant Accountable Executives to ensure timely and high quality delivery.
Advising /briefing internal stakeholders for regulatory engagement, recording of all regulatory engagement and forwarding actions arising to relevant internal stakeholders.
Provision of insightful and timely MI on regulatory engagement and priorities to internal stakeholders.
Identification of emerging themes and issues and escalation to the appropriate stakeholders for resolution.
Role model of Firm ambitions of Consistently Excellent are evidenced in all regulatory engagement.
Information sharing across regions to ensure that the Firm is optimising global regulatory profile.
Monitoring and evaluation of regulatory relationships, ensuring timely advice, escalation and execution where remedial action is required.
Lead Americas team strategy discussion throughout the year, with particular focus on vision/purpose, team structure and positioning, and execution, including leading “Business as Usual” (BAU) Leadership Team (LT) meetings, broader team meetings, and offsite discussions of LT and full team.
Facilitate strategic integration of efforts related to supervisory affairs, regulatory policy, and government relations, with focus on holistic, coordinated, and strategic execution on objectives.
Cover a portfolio of appropriate scale in regulatory relations, policy, and/or government relations.
Oversee coordination with stakeholders, including PP&CR and SPG team members (at Group-level and within regions), ensuring: 1) a comprehensive understanding of team operations/efforts, with ongoing review of communications, content, procedures, and integration across team functions, working groups, etc.; and 2) alignment of synergies within the team and alignment between Americas team objectives and Barclays Strategic Objectives, as well as PPCR and SPG objectives.
Design and implement enhancements for strengthening control, efficiency, and simplification of BAU activities.
Assist with the preparation and delivery of internal reporting, management information (MI), and presentations to senior management/Board.
Coordinate across team, PP&CR, and SPG teams on matters of budget/resources and strategic initiatives to ensure effective deployment and accountability (including related to trade groups, consultants, et al.).
Identify/deploy best practices within the team and develop standards to drive team/global consistency.
Align with Risk, Governance and Control teams to evidence Americas team adherence with Enterprise Risk Management Framework.
Ownership of CRM-driven engagement system (, including overseeing governance, access, and user experience.
Provide support for the annual refresh exercise related to the Contact with Regulators (CWR) Policy and Standard as well as supporting Controls.