About The Position

Are you ready to write your next chapter? Make your mark at one of the biggest names in payments. We’re looking for a Director, GTM Commercial Operations to join our ever evolving Go-To Market team and help us unleash the potential of every business. What you’ll own as the Director, GTM Commercial Operations Design, build, and execute commercial distribution strategies and processes for Platform SaaS payments features. Own documentation and adoption of scalable distribution methods and corresponding processes. Build, in partnership with cross functional stakeholders, and manage progress monitoring tooling to ensure distribution strategies and processes drive desire target commercial outcome by initiative. Analyze key performance indicators (KPIs) to drive data-driven decision-making. Quarterback data-drive problem solving and accountability for action owners to drive issue resolution. Foster collaboration across product, sales, marketing, and customer success teams to ensure alignment and effective communication on commercial deliveries. Lead and mentor a team of commercial operations professionals, to bring new distribution strategies and processes to scale across the Platforms organization. What you’ll bring 12+ years relevant work experience; prior experience in go-to-market, strategic, operational roles, digital capabilities for the channel, including project and budget management MBA and management consulting experience a plus Payments experience required, B2B2X SaaS experience a significant plus Extremely detailed oriented. Has a “belt and suspenders” and “trust but verify” mindset and approach to ensure we reach our outcomes. Demonstrated track record building commercial distribution strategies and quarter backing progress monitoring performance Superb leadership and influencing skills; ability to work collaboratively and cross-functionally Excellent people management skills and experience; ability to build strong, diverse, high performing teams Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver, entrepreneurial mindset Executive presence, strong verbal and written communication Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic global environment High energy, strong work ethic, disciplined execution skills, ownership mindset, willingness to do whatever it takes to deliver results with a bias toward action

Requirements

  • 12+ years relevant work experience; prior experience in go-to-market, strategic, operational roles, digital capabilities for the channel, including project and budget management
  • Payments experience required
  • Extremely detailed oriented. Has a “belt and suspenders” and “trust but verify” mindset and approach to ensure we reach our outcomes.
  • Demonstrated track record building commercial distribution strategies and quarter backing progress monitoring performance
  • Superb leadership and influencing skills; ability to work collaboratively and cross-functionally
  • Excellent people management skills and experience; ability to build strong, diverse, high performing teams
  • Passion for and demonstrated success understanding and fulfilling internal or external customer needs; problem-solver, entrepreneurial mindset
  • Executive presence, strong verbal and written communication
  • Ability to manage change and ambiguity with an action-orientation/drive - must thrive in a dynamic global environment
  • High energy, strong work ethic, disciplined execution skills, ownership mindset, willingness to do whatever it takes to deliver results with a bias toward action

Nice To Haves

  • MBA and management consulting experience a plus
  • B2B2X SaaS experience a significant plus

Responsibilities

  • Design, build, and execute commercial distribution strategies and processes for Platform SaaS payments features.
  • Own documentation and adoption of scalable distribution methods and corresponding processes.
  • Build, in partnership with cross functional stakeholders, and manage progress monitoring tooling to ensure distribution strategies and processes drive desire target commercial outcome by initiative.
  • Analyze key performance indicators (KPIs) to drive data-driven decision-making.
  • Quarterback data-drive problem solving and accountability for action owners to drive issue resolution.
  • Foster collaboration across product, sales, marketing, and customer success teams to ensure alignment and effective communication on commercial deliveries.
  • Lead and mentor a team of commercial operations professionals, to bring new distribution strategies and processes to scale across the Platforms organization.
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