Director, Growth Analytics

Chime • San Francisco, CA

115d • $228,870 - $324,200

About The Position

At Chime, we are building a member-first financial experience that empowers millions of people to achieve financial progress. Analytics and data are central to understanding our members, refining our products, and driving strategic business decisions. We're looking for a strategic and impact-driven Director to lead Chime's Growth Product Analytics team. Reporting to the Vice President of Analytics, you’ll be a core leader shaping the strategy and execution of growth product analytics. This high-visibility role will directly influence how we acquire, convert, and retain our members. You’ll oversee teams supporting Growth Product Analytics, with responsibility for driving performance measurement, experimentation, and data-driven insights. You'll partner closely with Growth, Product, Engineering, and Marketing leadership to inform decision-making at scale.

Requirements

• 12+ years of experience in analytics, with at least 5 years in a people leadership role managing managers and/or senior individual contributors.
• Deep expertise in growth analytics coupled with a bias toward action.
• Strong fluency in experimental design and statistical methods; comfort with SQL and modern analytics tools (e.g., dbt, Looker, Python/R).
• Proven ability to collaborate with cross-functional partners and influence without authority in a high-growth environment.
• Exceptional communication skills, including executive-level storytelling and data visualization.
• Experience scaling and mentoring analytics teams with a focus on growth, analytical rigor, innovation, and impact.
• Strategic mindset with the ability to balance big-picture thinking with attention to detail.
• Passion for Chime’s mission to make financial progress accessible to all.

Responsibilities

• Lead and develop a team of high-performing analysts and managers across Growth Product Analytics.
• Serve in an experimentation leadership role within Chime, applying your expertise of A/B testing to mentor analysts and product managers as well as grow an experimentation culture within Chime.
• Guide experimentation strategy and implementation across the member growth funnel—from landing page to sign-up to early engagement to retention.
• Partner cross-functionally with Growth Marketing, Product, and Engineering to shape growth roadmaps and optimize member acquisition and activation.
• Translate complex data into compelling, actionable narratives for senior leadership including the Chief Data Officer and executives across Chime.
• Establish performance metrics and refine dashboards that provide clear visibility into business and campaign performance.
• Help shape the overall Analytics strategy and culture as a senior leader within the broader Analytics organization.

Benefits

• Competitive salary based on experience
• 401k match plus great medical, dental, vision, life, and disability benefits
• Generous vacation policy and company-wide Chime Days, bonus company-wide paid days off
• 1% of your time off to support local community organizations of your choice
• Annual wellness stipend to use towards eligible wellness related expenses
• Up to 24 weeks of paid parental leave for birthing parents and 12 weeks of paid parental leave for non-birthing parents
• Access to Maven, a family planning tool, with $15k lifetime reimbursement for egg freezing, fertility treatments, adoption, and more.
• In-person and virtual events to connect with your fellow Chimers—think cooking classes, guided meditations, music festivals, mixology classes, paint nights, etc., and delicious snack boxes.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Number of Employees: 1,001-5,000 employees