Director, Go-To-Market Training and Development

About the position

The Director, Go-To-Market Training and Development plays a pivotal role in enhancing training effectiveness, ensuring cross-functional alignment, and fostering knowledge-sharing within the Sales & Success organization. This position is responsible for designing and delivering training programs, maintaining internal communication channels, and supporting the overall enablement of the Sales & Success team.

Responsibilities

• Design and implement a structured onboarding program for all new hires on the Sales & Success team, including per diem employees.
• Develop a blended training approach incorporating self-guided modules, manager-led sessions, and group training in virtual, asynchronous, and in-person formats.
• Plan and facilitate a multi-day, in-person New Hire Training event once or twice per year, bringing together all Sales and Success team hires for comprehensive onboarding and skill development.
• Collaborate with Product and Marketing teams to develop and deliver training for product launches.
• Develop and execute a strategic training roadmap, working with Product, Marketing, Consultants, and other stakeholders to provide relevant live training sessions.
• Maintain an on-demand training library, categorized by functional group and product, ensuring content is regularly updated on Canvas (or the designated platform).
• Establish and manage cross-functional communication strategies to ensure alignment across GTM teams.
• Maintain and update the GTM Resource and Information Library ('One-Stop-Shop') in collaboration with Marketing.
• Regularly engage in Sales and Success team meetings to assess training needs, contribute to the training calendar, and support the development of sales enablement tools and communication strategies.

Requirements

• 10+ years' experience in teaching, education, or curriculum sales.
• 7+ years' experience in leading teams and programs managing sales training design, facilitation, and enablement; preferably in a high-performing, enterprise sales environment.
• Strong project management and organizational skills.
• Excellent communication and collaboration abilities.
• Familiarity with e-learning platforms such as Canvas is a plus.
• Ability to work effectively across multiple teams and stakeholders.

Nice-to-haves

• Dynamic and strategic professional passionate about training, enablement, and communication within a high-impact sales environment.