Director, Global Payroll

Smartsheet

3h•Remote

About The Position

For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. We’re looking for a strategic and forward-thinking leader to join us as a Director, Payroll. In this role, you’ll own, improve, and manage global payroll processes. Leading a global team, you’ll shape our approach to the payroll process, partnering with cross-functional teams to deliver payroll for all employees, supporting the company’s rapid growth and global expansion. You’ll report to our VP, Accounting Transformation & IA and this is a remote-eligible position.

Requirements

Bachelor's degree in Accounting, Finance, Business Administration, or a related field
10+ years of progressive payroll experience, with at least 5 years in a leadership or management role, preferably within a SAAS or high-growth global technology company
Extensive hands-on experience with the implementation, configuration, and optimization of major global payroll systems (e.g., ADP Workforce Now, ADP Global Payroll, Workday Payroll, SAP SuccessFactors Employee Central Payroll, etc.)
Demonstrated expertise in managing international payroll operations across multiple countries, including understanding of global tax implications and compliance requirements
Proven track record of building, managing, and developing a high-performing payroll team
In-depth knowledge of federal, state, local, and international payroll laws and regulations
Exceptional leadership, communication, and interpersonal skills, with the ability to influence and collaborate effectively across all levels of the organization
Superior attention to detail, accuracy, and a strong commitment to data integrity
Strong analytical and problem-solving abilities, capable of navigating complex payroll scenarios in a fast-paced, evolving environment
Ability to handle highly confidential information with the utmost discretion and integrity
Experience with AI or the willingness to assess and leverage AI as applicable

Nice To Haves

A Master's degree or relevant advanced certification is a bonus
Certified Payroll Professional (CPP) is highly preferred
Global Payroll Management Certificate (GPMI) is a strong asset

Responsibilities

Lead, mentor, and develop a high-performing global payroll team, fostering a culture of continuous improvement, accuracy, and exceptional service
Set strategic goals and objectives for the payroll department, ensuring alignment with the company's overall business strategy and operational demands
Develop strong stakeholder relationships and maintain a reputation as a team that ensures cross-functional collaboration
Oversee the end-to-end processing of complex multi-state and international payrolls, ensuring accuracy, timeliness, and compliance with diverse global regulation
Ensure compliance with all federal, state, local, and international payroll laws and regulations, including timely filing of all payroll tax returns, W-2s, and equivalent international tax documentation
Proactively monitor and adapt to changes in payroll laws and regulations globally, implementing necessary updates to systems and processes
Prepare and analyze comprehensive payroll reports for management, finance, and other stakeholders, providing actionable insights
Lead the evaluation, selection, implementation, and optimization of payroll systems, with significant experience in ADP or similar large-scale payroll software (e.g., Workday, SAP SuccessFactors, Ceridian Dayforce)
Collaborate closely with HR, Finance, and IT departments to streamline processes, integrate systems, and enhance the overall employee experience
Drive special projects related to payroll, such as system migrations, new country expansions, or M&A integrations
Act as the primary point of contact for complex payroll-related inquiries from senior leaders, employees and managers across all levels and regions
Resolve escalated payroll issues in a timely, accurate, and professional manner, maintaining high employee satisfaction

Benefits

Employer subsidized medical/vision and dental coverage for full-time employees
401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay)
Monthly stipend to support your work and productivity
Flexible Time Away Program, plus Sick Time Off
US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans
US employees receive 12 paid holidays per year
Up to 24 weeks of Parental Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to Udemy online courses
Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account
Teleworking options from any registered location in the U.S. (role specific)