Director, Global Medical Response (GMR) Program

AirbusGrand Prairie, TX
8dOnsite

About The Position

Airbus Helicopters is seeking a Director, Global Medical Response (GMR) Program to drive the strategic operation and sales growth of a major North American account. This isn't just an account management role—it’s a leadership position where you will direct a cross-functional team, manage full P&L for support programs, and lead the charge in new aircraft sales. You will act as the executive-level focal point for all business and logistical requirements, ensuring that our customer receives world-class support while we continue to expand our market share. If you have 12+ years of aviation experience and a track record of influencing decision-makers at the highest levels, we want to hear from you.

Requirements

  • Bachelor’s degree, preferably in Business or Engineering and/or equivalent combined education and experience.
  • Minimum twelve (12) years of aviation experience (aircraft or helicopters) in repairs management, programs execution, logistics, customer service or related field
  • Minimum five (5) years of experience in the helicopter industry
  • Minimum five (5) years of experience in one of the following areas of specialization: Customer Service, Sales, or Program Management.
  • Comprehensive understanding of the North American helicopter market
  • Experience communicating and influencing decision making at the Executive Boardroom level.
  • Google Workspace or MS Office applications (such as PowerPoint, excel)
  • Customer Relationship Management system
  • SAP (or similar ERP system)
  • Authorized to Work in the US

Nice To Haves

  • MBA or graduate level / advanced degree preferred.
  • Prior experience as helicopter pilot or aircraft maintainer.
  • Minimum six (6) years of experience in continuous improvement projects
  • Six Sigma Green Belt or Black Belt certification
  • Working knowledge of WebEx, ShareCopter, Salesforce, or Siebel

Responsibilities

  • Direct/ Supervise all Key Account Sales and Business Development Efforts: 30%
  • Direct/ Supervise All Key Account Customer Support Responsibilities: 30%
  • Direct/ Supervise the Improvement of Key Account Fleet Activity for all Aircraft: 20%
  • Manage GMR Program Team: 20%

Benefits

  • Competitive base salary, incentive compensation which may include profit sharing schemes, retirement savings plan and the ability to participate in an Employee Stock Ownership Plan (“ESOP”)
  • Paid time off including personal time, holidays and a generous paid parental leave program.
  • Comprehensive insurance coverage including medical (traditional and high-deductible health plans), prescription, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages.
  • Upskilling and development opportunities through our global Leadership University, including unlimited access to 10,000+ e-learning courses focusing on ways to develop your employability, certifications, career path as well as the opportunity to participate in accelerated development programmes and both national and international mobility.
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