Director Global Complaint Management
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About The Position
In late January, Philips announced that Bridgefield Capital signed an agreement to acquire Philips' Emergency Care business which includes leading brands and products like HeartStart AEDs, Intrepid and DFM100 monitor defibrillators, Tempus monitor and Tempus ALS systems, and Corsium and ECI informatics solutions. We expect the transaction to close at the end of 2025. With Bridgefield's support and building on our 40+ year legacy of growth and innovation in emergency medical technology, the Emergency Care business will continue passionately pursuing our mission of saving lives, lowering the cost of healthcare, and advancing the science of resuscitation while serving the public access AED, EMS, military, and hospital market segments. The Director of Global Complaint Management will lead Complaint Management globally for Philips/Bridgefield Capital's Emergency Care (AED/Defibrillator) business, driving value through ensuring end to end operational effectiveness, compliance, team growth and continuous improvement.
