Director - Global Commercial Services, Lending - Finance

American Express•New York, NY

5h•Hybrid

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. How will you make an impact in this role? The Director of Finance – Global Commercial Services partners with Lending Product Team to drive financial performance and the organization’s growth agenda. This role blends strategic planning with hands-on analytics, spanning monthly forecasting, reporting, and ownership of analytical and technical workstreams that deliver clear, actionable insights. Success in this role requires strong technical skills, sound judgment, and the ability to communicate complex analyses to senior stakeholders.

Requirements

5+ years of experience
Experience with end-to-end reporting and planning for the Business Line of Credit, including month-end close, outlooks, and Plan/LRP.
Demonstrated ability to operate effectively in ambiguous environments and translate broad business questions into actionable analyses
Strong capability to connect analytical insights to financial outcomes and influence business decisions
Lead and develop a team of two managers and one analyst, fostering collaboration, accountability, and professional growth.
Excellent communication skills, with experience engaging and presenting to senior leaders
Learning agility, flexibility, and comfort adapting to changing priorities
Proven ability to manage multiple priorities and meet deadlines
Strong organizational and time-management skills
Ability to work independently while collaborating effectively within a team
Bachelor’s degree in Finance, Economics, or a related field

Nice To Haves

Strong understanding of lending economics
Familiarity with TM1, SQL, and other programming languages

Responsibilities

Serve as the central finance partner for GCS Lending, providing proactive, consultative support to the organization.
Own the month-end reporting process for card lending, including maintenance and ongoing enhancement of reporting dashboards.
Partner with Product and Risk Management teams to quantify business transformation opportunities and ensure alignment with DS&A forecasting processes.
Explore potential benefits of agentic AI to enhance processes and analytics
Develop clear performance narratives and support preparation of senior management presentations.
Drive lending analytics to identify underlying trends, risks, and growth opportunities.
Deliver high-quality stakeholder support by responding to inquiries and resolving issues efficiently.

Benefits

Competitive base salaries
Bonus incentives
6%25 Company Match on retirement savings plan
Free financial coaching and financial well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
Free and confidential counseling support through our Healthy Minds program
Career development and training opportunities