Director Food Safety, Quality & Regulatory

International Dairy Queen, Inc. • Bloomington, MN

105d • $128,841 - $161,052

About The Position

We have an exciting opportunity available for a Director Food, Safety, Quality & Regulatory working hybrid out of our corporate headquarters in Bloomington, MN. This position provides strategic leadership and direction within the Food, Safety, Quality and Regulatory team. While it has a significant number of within-department responsibilities, it also works with cross-functional teams to deliver high quality and safe products to restaurants, ensure regulatory compliance, and lead select corporate responsibility initiatives.

Requirements

• B.S. Degree in food science or closely related field.
• 8-10 years of experience in quality management and food safety.
• Minimum of three years of experience managing employees.
• Experience working within a franchisor organization, preferably a QSR brand.

Nice To Haves

• Ability to lead teams and manage progress effectively in ambiguous situations.
• Project management skills with demonstrated ability to develop efficient planning methodologies.
• Ability to influence individuals across diverse functions.
• Strategic and creative thinker that can create and execute business-relevant strategies.
• Expertise in food manufacturing, processes and packaging.
• Knowledge of current industry and technical issues associated with food safety, nutrition, public health, environment and animal rights.
• Thorough knowledge of safety, microbiology, HACCP/HARPC, FDA, USDA, GMP and regulatory requirements applicable in US and Canada.
• Strong analytical skills and ability to organize collection of data.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office software.
• Ability to work quickly in a fast-paced environment with frequent interruptions.

Responsibilities

• Leads and directs strategic development, improvement, implementation, execution, measurement and communication of risk-based quality and food safety programs, tools and outcomes.
• Vendor, product (food, packaging, and chemicals), commissary and warehouse qualification, onboarding, compliance, risk assessment and management.
• Specification compliance – tools, measurement, reporting, trends, feedback and continuous improvement.
• Proactively and reactively monitor, manage and communicate quality and food safety issues.
• Food Safety Modernization Act 204 compliance lead for warehouses, suppliers, and DQ restaurants.
• Identifies trends and applies advanced technical knowledge and skills to solve problems develop corrective actions for on-going supplier quality issues.
• Work with Product Development, Legal and Supply Chain to define process parameters and criteria.
• Develops positive cross functional and external relationships that generate strategic direction and business solutions.
• Identifies situations that warrant communication and promptly communicates need-to-know FSQR items.
• Develops strategies and team & department goals that align with department mission and business goals.
• Provides routine coaching and direction to team members.
• Identifies and implements strategies to generate team member satisfaction and productivity.
• Directs team members to monitor and interpret restaurant regulatory and food safety changes.
• Work with internal stakeholders and lead corporate responsibility initiatives.

Benefits

• Medical insurance
• Dental insurance
• 401K match
• Paid time off including volunteer time and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 251-500 employees