Director Food & Beverage
About The Position
What will I be doing? The Food & Beverage Manager oversees daily F&B and retail gift shop operations to ensure exceptional guest and owner experiences. This role ensures all team members follow food quality, sanitation, safety, and resort policies while supporting operational, financial, and service goals. Here's why you'll love it here! -We offer an excellent benefits package to our full-time Team Members that include: Salary range: $85,000-$95,000 per year Medical, Dental, and Vision insurance from Day One Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today! Generous Paid Time Off Program Paid Sick Days Team Member Recognition and numerous learning and advancement opportunities and more! . HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices. Additional Responsibilities: Oversee daily F&B operations, ensuring food quality, safety, sanitation, and service standards are met. Train, coach, and support team members while maintaining compliance with company policies. Achieve operational, financial, and guest satisfaction goals through effective forecasting, budgeting, and labor control. Assist with resolving guest concerns and addressing staffing, inventory, and supply challenges. Support the GM with capital projects and operational improvement planning. Coordinate with other departments, including the Front Desk, to align staffing and inventory needs with occupancy. Ensure accurate shift closings, checklists, and daily procedures are completed. Contribute to menu development and F&B marketing initiatives. Manage retail gift shop operations, including purchasing, merchandising, scheduling, and inventory. Perform other related duties as assigned. Qualifications What are we looking for? Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company’s success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:
Requirements
- 2–5 years of direct Food & Beverage experience
- 2–5 years of management or supervisory experience
- High School Diploma or GED
- Ability to work in environments with moderate noise, outdoor conditions, heights, chemicals, and extreme heat/cold
- Ability to perform frequent walking, standing, reaching, and use of hands/fingers
- First Aid/CPR certification (or ability to obtain)
- TB Clearance (per local requirements)
- Ability to acquire State of Hawaii Liquor Commission Card (Blue)
Nice To Haves
- Previous hotel, resort, or timeshare F&B experience
- Culinary or kitchen management experience
- Experience working in a union environment or managing staff under a collective bargaining agreement (CBA)
- BA/BS degree in Hospitality, Business, or related field
Responsibilities
- Oversee daily F&B operations, ensuring food quality, safety, sanitation, and service standards are met.
- Train, coach, and support team members while maintaining compliance with company policies.
- Achieve operational, financial, and guest satisfaction goals through effective forecasting, budgeting, and labor control.
- Assist with resolving guest concerns and addressing staffing, inventory, and supply challenges.
- Support the GM with capital projects and operational improvement planning.
- Coordinate with other departments, including the Front Desk, to align staffing and inventory needs with occupancy.
- Ensure accurate shift closings, checklists, and daily procedures are completed.
- Contribute to menu development and F&B marketing initiatives.
- Manage retail gift shop operations, including purchasing, merchandising, scheduling, and inventory.
- Perform other related duties as assigned.
Benefits
- Salary range: $85,000-$95,000 per year
- Medical, Dental, and Vision insurance from Day One
- Financial Wellness - 401k plan with company match, Life insurance, Company stock purchase program
- HGV provides access to outstanding Team Member benefits, discount travel programs and much more!
- Generous Paid Time Off Program
- Paid Sick Days
- Team Member Recognition and numerous learning and advancement opportunities and more!
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
