Director Flex and Installments (Global Product)

Visa•Foster City, CA

22h•Hybrid

About The Position

The Director Flex and Installments will lead all aspects of product solutioning growth and and adoption across various functions from inception through to deal close while building programs and automation that gets us from idea to launch significantly faster Flex and Installments are key for modernizing credential capability enabling new income streams new entrants for faster distribution and accomplishing top of wallet status for issuers This leader and their team will help drive global change support market initiatives delivering consistently to unlock new payment volume aligned to strategic growth imperatives This leader and their team will work closely with various teams across Product Development Strategy GTM Data Technology Finance Regions Rules Risk and more to define and deliver accelerated sales use cases in more markets in alignment with growth levers The team must support alignment and provide narrative tooling and executional streamlining across all of Visas 5 regions directly owning leading and executing key cross functional initiatives that are top management priorities. Reporting to the Senior Director this leader will be responsible for three pillars of Product Solutions and Growth driven by Customer Obsession as the core principles: Unlock new consumer experiences Lead growth through solutioning of new concepts and product constructs in partnership with regional teams Big Tech partners hypergrowth fintech and processors Growth and Sales Enablement Create frameworks that significantly streamline presales and GTM enablement Regional Partnership Lead the narrative and framing of existing and new solutions for regional teams The role requires an understanding of the four party ecosystem card based payments and experiences with a primary emphasis on the issuance side while also understanding the integration points across buyers issuers acquirers sellers and technology platforms This role is global and will need to balance regional and global opportunities to achieve overall solution and platform objectives Accomplishing this will require a nuanced ability to influence and collaborate across a complex and highly matrixed organization and provide leadership and clear vision to direct and indirect teams

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
Demonstrated success leading large scale multi market product launches and driving growth in global financial services payments fintech or technology innovation
Deep product expertise including network products processing frameworks rules and complex technology ecosystems with a strong track record in product management and innovation
Exceptional cross functional leadership skills with proven ability to influence at all levels align product sales and market teams and navigate diverse regional priorities
Strong analytical strategic and creative problem solving capabilities able to synthesize complex information define ambitious goals and make data driven decisions
Outstanding communication storytelling and presentation skills adept at simplifying complexity driving clarity and building common ground across stakeholders
Extensive experience in go to market planning sales enablement and the development of scalable playbooks frameworks and market activation strategies
Demonstrated ability to manage complex multi stakeholder programs with strong project management discipline and business acumen
Customer centered mindset with deep experience researching user needs interpreting market trends and translating insights into meaningful product direction
Proven people leadership experience overseeing senior product managers and high performing teams with a focus on coaching development and succession planning

Responsibilities

Leadership of a team of payments subject matter experts primarily based in the San Francisco Bay Area providing advice and guidance on Product Development project management and initiative execution
Lead conceptualization of new consumer experiences by shaping innovative product constructs and solution concepts in partnership with regional teams Big Tech platforms hypergrowth fintechs and processors
Orchestrate cross functional collaboration to prototype validate and refine new experience concepts with speed and customer centric rigor
Translate market insights partner feedback and emerging trends into scalable product opportunities that drive growth and differentiation
Identify high priority sales plays products or use cases for upcoming activations in each region based on feedback and market needs
Create high impact toolkits pitch materials and solution guides that ensure consistent compelling storytelling across all regions
Establish feedback loops with field teams to continuously refine enablement assets messaging and product readiness
Review quarterly audience insights social listening data and regional market feedback to inform updates streamlining and automation
Lead the framing storytelling and strategic narrative for existing and emerging solutions ensuring regional teams can effectively activate market opportunities
Partner closely with regional leadership to tailor solution narratives to local needs competitive landscapes and customer priorities
Act as a trusted advisor to regional teams helping translate product strategy into clear actionable guidance that accelerates adoption and market success
Lead the adoption of design thinking and customer centric methodologies to deliver exceptional user experiences
Embed AI into end to end Solution Prototype and Product Implementations
Recruit mentor and develop a high performing team of senior product managers fostering a culture of innovation and collaboration
Ability to lead a team of highly skilled professionals supporting career growth of team members