Instacart-posted 5 days ago
Full-time • Director
Remote
1,001-5,000 employees

Instacart is seeking a strategic and execution-oriented Head of Finance Transformation to lead critical initiatives that will modernize our finance infrastructure and processes. Reporting to the Chief Accounting Officer (CAO), this role will drive 5-7 major systems and transformational initiatives including Revenue systems, Billing, E-invoicing, EIPP (Electronic Invoice Presentment and Payment), end-to-end month-end close process optimization, and comprehensive tools assessments and improvements. This is a unique opportunity to build the foundation for scalable finance operations at one of the fastest-growing companies in e-commerce. As Head of Finance Transformation, you will be responsible for developing and executing a comprehensive 3-5 year transformation roadmap that addresses significant technical and process debt while enabling the finance organization to scale with Instacart's rapid growth. You will lead a team of 3 direct reports and work cross-functionally with Finance, Accounting, Engineering, Product, and other stakeholders to deliver high-impact initiatives.

  • Develop and own a strategic 3-5 year finance transformation roadmap that prioritizes initiatives based on business impact, feasibility, and resource constraints
  • Lead 5-7 concurrent major transformation initiatives including Revenue systems, Billing infrastructure, E-invoicing, EIPP implementation, and month-end close process optimization
  • Serve as both strategist and hands-on project manager, driving initiatives from conception through implementation and adoption
  • Conduct comprehensive assessments of existing finance tools, systems, and processes to identify gaps, inefficiencies, and opportunities for improvement
  • Partner with Engineering and IT teams to define technical requirements and ensure solutions are scalable, maintainable, and aligned with enterprise architecture
  • Build business cases and ROI analyses to secure buy-in and funding for transformation initiatives
  • Manage change management and adoption strategies to ensure successful implementation across the finance organization
  • Establish governance frameworks, KPIs, and reporting mechanisms to track progress and demonstrate value delivery
  • Navigate ambiguity and shifting priorities in a high-growth, fast-paced environment while maintaining focus on strategic objectives
  • Collaborate with the CAO and finance leadership to align transformation efforts with broader organizational goals
  • Build and mentor a high-performing team of transformation professionals
  • 10+ years of progressive experience in finance, accounting, or FP&A with at least 4+ years focused on finance transformation, systems implementation, or process improvement
  • Strong finance and accounting foundation with deep understanding of revenue recognition, billing cycles, accounts payable/receivable, and month-end close processes
  • Proven track record of successfully leading large-scale, multi-year transformation programs involving systems implementations and process redesign
  • Demonstrated project/program management expertise with ability to manage multiple concurrent initiatives, stakeholders, and dependencies
  • Experience working with finance systems and technologies (ERP systems, billing platforms, invoicing solutions, etc.)
  • Strong analytical and problem-solving skills with ability to assess complex situations and develop practical solutions
  • Excellent stakeholder management and communication skills with ability to influence without authority
  • Experience managing and developing teams
  • Ability to thrive in ambiguous, fast-paced, high-growth environments
  • Bachelor's degree in Finance, Accounting, Business, or related field
  • MBA, CPA, or other relevant advanced degree/certification
  • Experience at high-growth technology companies or e-commerce/marketplace businesses
  • Hands-on experience implementing specific systems such as revenue management platforms, billing systems, e-invoicing solutions, or EIPP platforms
  • Background in both Big 4 consulting/advisory and in-house finance transformation roles
  • Experience with Agile/Scrum methodologies and modern project management tools
  • Technical proficiency with data analysis tools (SQL, Python, Tableau, etc.)
  • Change management certification or formal training
  • Experience addressing technical debt and legacy system modernization
  • Track record of building business cases and securing executive buy-in for major investments
  • Experience working with cross-functional teams including Engineering, Product, and IT
  • Instacart provides highly market-competitive compensation and benefits in each location where our employees work.
  • Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants.
  • Please read more about our benefits offerings here.
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