Director, Field Reimbursement

Heartflow

2d • $174,935 - $190,000

About The Position

Heartflow is a medical technology company advancing the diagnosis and management of coronary artery disease, the #1 cause of death worldwide, using cutting-edge technology. The flagship product—an AI-driven, non-invasive cardiac test supported by the ACC/AHA Chest Pain Guidelines called the Heartflow FFRCT Analysis—provides a color-coded, 3D model of a patient’s coronary arteries indicating the impact blockages have on blood flow to the heart. Heartflow is the first AI-driven non-invasive integrated heart care solution across the CCTA pathway that helps clinicians identify stenoses in the coronary arteries (RoadMap™Analysis), assess coronary blood flow (FFRCT Analysis), and characterize and quantify coronary atherosclerosis (Plaque Analysis). Our pipeline of products is growing and so is our team; join us in helping to revolutionize precision heartcare. Heartflow is a publicly traded company (HTFL) that has received international recognition for exceptional strides in healthcare innovation, is supported by medical societies around the world, cleared for use in the US, UK, Europe, Japan and Canada, and has been used for more than 500,000 patients worldwide. The Director, Field Reimbursement & East Payer Relations is a critical leadership role responsible for overseeing the Field Reimbursement team. This leader will be accountable to ensure HeartFlow’s technologies are accessible and reimbursed across the healthcare system, enabling adoption at the provider level while advancing payer coverage strategies. This role requires a strategic thinker with strong operational skills and deep experience in both field-based support and strategic engagement with commercial health plans.

Requirements

• Exceptional communication skills with a proven track record of leading cross-functional teams to achieve successful coding, coverage, and payment for innovative healthcare technologies.
• Deep knowledge of U.S. healthcare reimbursement, including commercial payers, CMS, coding and coverage pathways, and health policy trends.
• Strong leadership and organizational skills with the ability to build and lead a high-performing team.
• Proficient in the use of Excel, Word, and PowerPoint with advance spreadsheet development skills
• Demonstrated success leading field-facing teams.
• Strategic thinker with strong leadership, communication, and change management skills.
• 10+ years of progressive experience in Market Access, Field Reimbursement, Managed Care or Field Sales roles within the medical device, diagnostics, or digital health industry.
• Minimum 7 years’ experience building, managing, and leading Field teams in required. Experience managing field based teams in different locations, time zones, and countries is greatly preferred.
• Bachelor’s Degree in related field of study preferred.

Nice To Haves

• Experience in a high-growth or innovative healthcare company preferred.

Responsibilities

• Lead and develop the national Field Reimbursement team, ensuring effective provider support for access, coding, billing, and reimbursement of HeartFlow’s products.
• Define KPIs, dashboards, and performance metrics to evaluate the effectiveness of field reimbursement activities.
• Develop and disseminate educational materials on coding, billing, prior authorization, and appeals.
• Drive collaboration with field facing “One Team” leaders to compliantly share insights into customer needs, potential barriers, and payer issues/opportunities for access at practices and identify facilities and practices that need reimbursement education and support regarding HeartFlow products.
• Provide strategic leadership, talent development, and operational guidance to the field reimbursement team to ensure alignment and execution excellence.
• Maintain a deep understanding of HeartFlow policies and requirements and perform the role in a compliant manner consistent with company guidance.
• Keep abreast of customer and market access industry trends.
• Anticipate market trends and cultivate team capabilities to drive innovative, proactive market access strategies.
• Educate cross-functional teams including clinical, medical education, sales, marketing, and technology groups on reimbursement principals and updates as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees