Director, Fidelity Retail Communications

Fidelity • Boston, MA

8d

About The Position

The Role T he Director , Fidelity Retail Communications w ill work directly with the Vice President, Fidelity Retail Communications to set communications strateg ies and messaging, as well as lead, design, and execute impactful communications programs that support key leaders in the F idelity Brokerage and Fidelity Wealth business es . These communications will not only reach key stakeholders in these two retail businesses , but associates, leaders , and other b usines s partners across the firm. As a trusted consultant to executives with deep expertise in communications strategy and content, this role will guide members of the Brokerage and Wealth senior leaders hip team – toward best practices in executive communications , associate engagement , and change management . Will work closely w ith key business partners (e.g., HR , Strategy & Finance, Meetings & Events, Change Management, etc. ) to be successful in role . The Team The Retail Communications team is part of the Fidelity Leadership Communications organization within Fidelity Communications . Working closely with the most senior leaders within Fidelity ’ retail business , we develop communications programs that inspire the thousands of a ssociates to help more people – whether they are client-facing or creating and marketing the products, solutions or capabilities that we offer. As part of the larger C ommunications team, we are able to connect our work to larger enterprise efforts that reach a range of internal and external audiences.

Requirements

• Bachelor’s degree
• 8- 10 + years of relevant experience as a communications professional
• Deep expertise across executive, internal, and external communications
• Strong business acumen and a strategic mindset, able to understand a business’ multi-year plan, financial drivers, and align and prioritize high-impact communications around this for a diverse set of audiences
• Excellent program management and planning skills , with p roven ability to lead multiple components of multi-faceted communications and change management programs
• Strong content strategist with e xceptional storytelling skills across various media/channels (e.g., events, blogs, videos, presentations, talking points, and emails ) , with the ability to take complex technology concepts and distill them into compelling content that resonates with key stakeholders
• C ollaborative and relationship-oriented, with the ability to think and work successfully across the firm
• I nnovative thinker , with a desire to continuously learn and take creativity to the next level
• Independent and consultative – able to provide strategic recommendations across all levels of an organization, with a particular skill in consulting with senior leaders
• Ability to coach other members of the team, helping them grow their skills across executive, internal , and external communications
• Focused on quality but can balance pace over perfection
• Demonstrat es impact of the communications the team delivers

Nice To Haves

• Financial services background preferred

Benefits

• comprehensive health care coverage and emotional well-being support
• market-leading retirement
• generous paid time off and parental leave
• charitable giving employee match program
• educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees