The FFIO Quality Management Director is a new strategic role responsible for the proactive identification of risk and establishment of controls to mitigate gaps in the control environment. This role requires an inquisitive, innovative and thoughtful leader to drive a culture of continuous improvement and collaborate with business partners on analyzing trends and identifying improvement opportunities. You will be required to engage across FFIO to create a robust control environment, leveraging automation and data analytics to identify and remediate control gaps and to manage the effective execution of key controls. Along with internal coordination and communication, you will work extensively with leaders of all operational areas, as well as FFIO Risk and Technology. The role is expected to be both an executor and strategic contributor to the FFIO Digital Operations organization and participate in planning and delivering quality management training and education, associate development and other cross-organizational opportunities as needed.