Director, Family & Community Engagement

United Schools Network • Columbus, OH

1d • $80,000 • Onsite

About The Position

United Schools is seeking a Director, Family & Community Engagement to lead the strategy and performance of its network-wide family-facing systems. This role oversees recruitment, enrollment, retention, attendance strategy, family engagement, and the development of student health and wellness access systems—including community partnerships that reduce barriers to attendance and persistence—across United’s four campuses.
The Director partners closely with School Directors and provides dotted-line supervision to campus-based Deans of Family & Community Engagement. This is a senior leadership role responsible for system design, capacity building, and measurable results.
The Key Responsibilities are meant to be an illustrative but not exhaustive list representative of the types of work the director will lead and support.

Requirements

• Bachelor’s degree required; advanced degree preferred.
• 5+ years of leadership experience in education, enrollment, operations, or community engagement.
• Demonstrated success achieving measurable performance goals.
• Experience leading or coaching adults preferred.
• Strong strategic thinking, analytical, and creative problem-solving skills.
• Ability to shift between high-level strategy and detail-oriented work.
• Excellent project management skills and ability to manage priorities and work independently.
• Outstanding written and verbal communication skills and storytelling ability.
• Ability to build strong relationships across diverse groups of internal and external stakeholders.
• Strong desire to work or existing experience working in collaborative and entrepreneurial environments where there is opportunity to set a vision and drive results in creative ways.
• Demonstrate a high level of professional maturity including emotional constancy in stressful situations.
• Has a keen self-awareness of one’s own strengths and weaknesses.
• Is open and committed to implementing frequent feedback from team members.
• Proficient using Google and Microsoft products especially spreadsheet applications.

Nice To Haves

• Fluency in Spanish, Somali, or Arabic is a plus.
• Experience running complex projects utilizing the science of improvement (preferred).

Responsibilities

• Lead Network Strategy
• Design and execute the annual recruitment and retention strategy.
• Build clear pipelines from inquiry to enrollment to persistence.
• Develop exemplars and ensure alignment across campuses in messaging, outreach, and family experience.
• Drive Performance
• Own network-level enrollment targets in collaboration with senior leadership.
• Monitor retention, mid-year withdrawals, and chronic absenteeism.
• Use data to identify risk early and stabilize performance.
• Reduce enrollment volatility and late-summer surprises.
• Develop campus leaders
• Coach and support campus deans of family & community engagement.
• Build their capability in data use, outreach strategy, and execution.
• Partner with school directors to strengthen campus-level performance.
• Strengthen Systems
• Standardize and continually improve recruitment, onboarding, and transition processes.
• Maintain enrollment dashboards and reporting systems.
• Lead targeted improvement efforts across campuses.

Benefits

• Medical, dental, vision, life, and disability coverage
• Employees are eligible to participate in the State Teachers Retirement System of Ohio (STRS) or the School Employees Retirement System of Ohio (SERS).

What This Job Offers

• Job Type: Full-time
• Career Level: Director