Director Facility Services
About The Position
Located in the South Waterfront district, one of Portland’s fastest developing neighborhoods, life at Mirabella Portland is colorful and exciting. Residents enjoy doorstep access to parks, restaurants, and cultural opportunities while living in a vibrant urban high-rise surrounded by resort-style amenities, delicious dining options and a continuum of healthcare including Assisted Living, Memory Care and Skilled Nursing. We are currently seeking an experienced and compassionate Director of Facility Services. Apply today and learn why Mirabella Portland’s has consistently been ranked as one of Portland’s top senior living communities! What you’ll be doing: You will drive the department’s success by continually developing, mentoring, and holding all team members accountable to their job descriptions, while demonstrating ownership, striving for excellence, and aligning with your vision as the department leader. You will also ensure adherence to all established Facility Services policies and procedures. In alignment with PRS Core Values, you will build positive, genuine, and transparent relationships with the residents of your community. How you'll do it: Champion Pacific Retirement Services (PRS) culture by ingraining our Mission (“Empower people to lead meaningful lives as they age.”), Vision (“Shaping a future where aging is embraced as an opportunity to thrive.”) and Core Values (“We Speak Up, We Step Up, We Lift Up, We Team Up”) into all aspects of your role. Lead departmental operations through workforce planning, performance management, timely appraisals, and effective supervision of all team members; organize schedules, ensure consistent training, and partner with HR to deliver leadership development programs. Establish, implement, and enforce policies and procedures that uphold high standards of quality, customer service, and alignment with the community’s mission and values; conduct routine inspections to maintain quality control. Provide strong financial stewardship by overseeing budgeting, capital requests, purchasing, receiving, inventory control, invoice processing, and adherence to annual operating and revenue budgets. Ensure full compliance with local, state, and federal regulations by maintaining required documentation, addressing facility issues, mitigating liability risks, and achieving optimal results in audits, surveys, inspections, and assessments. Foster a resident‑focused culture by modeling gracious, attentive interactions, instilling this philosophy in team members, collaborating with advisory committees, managing contracted services, and responding calmly and knowledgeably to emergencies.
Requirements
- Minimum 10 years of experience in facility services, building operations, or a related field, including at least 5 years of leadership experience in budgeting, performance management, discipline, and employee supervision.
- Strong communication and administrative skills with the ability to complete forms, maintain accurate records, prepare reports, and read specifications, plans, and drawings; proficiency in budgeting and accounting practices.
- Knowledge of regulatory codes, fire prevention and suppression systems, and CMMS software; strong computer skills (Outlook, Word, PowerPoint, Excel) with preferred experience in customer service, team building, and leadership.
Nice To Haves
- Bachelor’s degree in business administration, facility services, construction management, or a related field preferred; CFM or BOM certification also preferred.
Responsibilities
- Drive the department’s success by continually developing, mentoring, and holding all team members accountable to their job descriptions
- Ensure adherence to all established Facility Services policies and procedures
- Build positive, genuine, and transparent relationships with the residents of your community
- Champion Pacific Retirement Services (PRS) culture by ingraining our Mission (“Empower people to lead meaningful lives as they age.”), Vision (“Shaping a future where aging is embraced as an opportunity to thrive.”) and Core Values (“We Speak Up, We Step Up, We Lift Up, We Team Up”) into all aspects of your role.
- Lead departmental operations through workforce planning, performance management, timely appraisals, and effective supervision of all team members; organize schedules, ensure consistent training, and partner with HR to deliver leadership development programs.
- Establish, implement, and enforce policies and procedures that uphold high standards of quality, customer service, and alignment with the community’s mission and values; conduct routine inspections to maintain quality control.
- Provide strong financial stewardship by overseeing budgeting, capital requests, purchasing, receiving, inventory control, invoice processing, and adherence to annual operating and revenue budgets.
- Ensure full compliance with local, state, and federal regulations by maintaining required documentation, addressing facility issues, mitigating liability risks, and achieving optimal results in audits, surveys, inspections, and assessments.
- Foster a resident‑focused culture by modeling gracious, attentive interactions, instilling this philosophy in team members, collaborating with advisory committees, managing contracted services, and responding calmly and knowledgeably to emergencies.
Benefits
- Paid Time Off (PTO): Use it as you earn it—take time off when you want or choose PTO+ for extra pay.
- 401(k) with 4% Employer Match after your first year of employment: Boost your retirement savings with every paycheck!
- Medical& Vision Insurance: Choose from multiple plans for you and your dependents, effective the 1st of the month after hire, with premiums subsidized up to 100% for employees.
- Dental Insurance: multiple options, with premiums subsidized up to 90% for employees.
- Health spending accounts: pre-tax savings to help cover qualified healthcare expenses
- Life and AD&D Insurance: Company-provided coverage to help protect you and your loved ones
- Employee Cafeteria & Discount to onsite dining venues
- Free! Public Transportation Passes
- Free! Access to our onsite fitness center and pool
- PayActiv: Flexible access to earned wages
- Scholarships: Funded by residents to support your education and professional growth
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What This Job Offers
Job Type
Full-time
Career Level
Director
