Director, Facility Operations

Columbus Crew•Columbus, OH

About The Position

Columbus Crew is seeking a Director, Facility Operations , that provides strategic and operational leadership in facility operations and maintenance. The Director ensures that all facility-related services align with and support the Clubs mission while maintaining high standards for safety, sustainability, responsiveness, and operational efficiency.

Requirements

Bachelor's degree in facilities management, operations or a related field.
Minimum seven (7) - ten (10) years of experience in Facility and/or Stadium Operations
Thorough knowledge of local, state and federal code and building requirements
Demonstrated management experience leading and overseeing technical operations and services
Experience planning and implementing deferred maintenance and infrastructure projects as well as capital planning
Experience leading and managing facility and stadium operations team
Proven success working in a fast-paced environment with a sense of urgency and ability to balance ever-changing priorities.
Being a team player who proactively assists in the management of daily operations, including when tasks fall outside of the standard job description.
Requires ability to work flexible and extended hours, including nights, weekends, and holidays, in addition to normal business hours

Nice To Haves

Master's degree
Sports / Hospitality / Entertainment industry
CFM, FMP, CEM, or equivalent facilities certification

Responsibilities

Leadership and Strategic Oversight
Vital member of the Operations Leadership Team
Provide leadership for facility operations staff, fostering leadership development and succession planning.
Promote a culture of accountability, service excellence, and continuous improvement
Contribute to club strategic planning efforts by aligning Facility Operations with Club growth.
Oversee department hiring, payroll and compensation processes and participate in Club's staff review and evaluation cycles
Facility Operations Oversight
Provide oversight of all club infrastructure and building systems including mechanical, electrical, plumbing, fire/life safety, and structural items
Lead the execution of preventive and deferred maintenance programs, leveraging CMMS platform and asset performance data to guide lifecycle planning and operational readiness
Guide utility planning efforts ensuring operational resilience and continuity
Collaborate in the development of facility policies and procedures that align with safety codes, environmental regulations and club expectations
Champion facility optimization, energy efficiency initiatives and capital renewal strategies in collaboration with Operations Leadership
Monitor vendor performance, contract compliance and service-level outcomes
Provide oversight of workload management, and CMMS platform, ensuring accurate service, PM scheduling, asset tracking and facility performance.
Ensure compliance with applicable codes, regulations, and club requirements in coordination with any city, county or state requirements.
Project and Asset Management
Lead deferred maintenance prioritization and facility condition assessments to inform capital planning
Utilize CMMS and asset management data to support lifecycle planning and informed decision-making regarding investments in building systems
Budget and Resource Management
Provide leadership for operational budgeting across all facilities ensuring alignment in club priorities, utility forecasting and long-range capital planning
Oversee coordination of Facility Operations budget to manage expenditures, chargeback within the club, and procurement of operational supplies
Cross-Club Collaboration and Communication
Liaise with club departments to coordinate facility operations to minimize service disruptions
Maintain transparent communication regarding planned outages, emergencies and projects
Work with state agencies, consultants and contractors to meet regulatory requirements and operational goals