Director Facilities

Optimum•Town of Oyster Bay, NY

13d

About The Position

Lightpath is one of the largest competitive local exchange carriers in the tri-state area. We own and operate our infrastructure "from the ground up" by deploying over 20,000 route miles connecting 13,500 on-net/LIT buildings. With a strong portfolio of cutting edge solutions for Internet, WAN, Voice, SD-WAN, Security & Cloud services, we enable Enterprise customers of all sizes the ability to react to new challenges while developing best practices for the future. With Lightpath’s continued focus on network excellence and a “customer first” service commitment, we are building a workforce of the best talent that will meet the needs of our customers and reflect the diverse communities we serve. Job Summary Lightpath Fiber is seeking a director of facilities and operations to develop and oversee our LP and external vendor colocation facilities. Responsibilities include the management of each facility from an infrastructure maintenance, infrastructure upgrade, housekeeping, customer support prospective. For outsourced colocation facilities, the management of risers and fiber cables to ensure least cost charges for LP and our customers for all interconnection points. We’re looking for a highly skilled, enthusiastic colocation operations director to help us organize several colocation facilities from an infrastructure maintenance and upgrade prospective. These facilities consist of leased space within buildings that have power and cooling for LP and customer electronic equipment as well as leased space within a collocation facility that is either a cage or cabinet where electronic equipment is place and or fiber cross connects inner connect to other spaces within the facility or building. These spaces are also ILA huts along a fiber route from New Jersey to Ashburn VA where LP and LP customers house electronic equipment for their leased fiber network from LP.

Requirements

10 to 15 + years’ work experience in collocation facility operations, maintenance, planning, engineering, and or infrastructure deployment.
Excellent documentation and communication skills.
Excellent technical trainer and mentor.
Familiar with collocation inventory systems, BMS systems, biometric access, video surveillance systems, electrical and cooling infrastructure systems, OSP networks, cross connect understanding.
Highly organized and communicative with colleagues and leaders.
Ability to adapt to a changing environment.
Ability to multitask, prioritize and manage time effectively.

Responsibilities

Oversee all aspects of facility infrastructure maintenance within a facility, including setting up maintenance contracts with vendors to perform quarterly, semiannual and annual maintenance on the critical infrastructure.
Plan and maintain preventative schedules.
Emergency response procedures in case of power outages/failure.
Maintain compliance and safety, environmental and regulatory standards that would apply.
Manage facility infrastructure upgrades, projects within a facility from a construction vendor prospective.
Oversee all aspects of external colocation spaces from a quarterly review with colocation vendors to understand uptime performance, maintenance records for critical infrastructure, LP fiber capacity.
Collaborate with internal and external stakeholders on maintaining and upgrading systems.
Provide planning and leadership for all collocation network growth and augmentation activities within an LP facility as well as external vendor facilities.
Continually innovate to improve facility, network cost, efficiency, resiliency and reliability.
Provide support to install and activation teams on fiber connectivity related questions, design and architecture.
Help support customer installs with an LP collocation facility.
Act as escalation point for anything collocation related.
Interface with vendors and suppliers, as needed.
Be available for after hours, nights, weekends, and holidays in case of a facility outage or issue.