Director, Facilities Management

Covenant Living•Maryville, TN

About The Position

Join our leadership team at Shannondale of Maryville as a Director of Facilities Management in Maryville, TN. Shannondale of Maryville is a continuing care retirement community (CCRC) within the not-for-profit Covenant Living organization. Covenant Living Communities and Services focuses on our employees’ entire wellbeing, offering professional development opportunities, career growth and robust total rewards. Our benefits package includes medical, dental and vision insurance, 403b with 3% employer match, paid time off, and much more! The Director of Facilities Management position is responsible for overall leadership and direction of the Facilities Management department. This comprehensive role includes maintenance, grounds, housekeeping, laundry, capital projects, renovation of living units, security and fleet vehicles. This position assists administration in the strategic planning and accreditation processes as it pertains to the facilities and physical plant of the campus. In addition, this position represents the campus and provides oversight and coordination of some or all aspects of construction as directed by the project development department, supervising vice president or the executive director. The facilities management director is responsible for assuring compliance with all applicable local, state and federal statutes and conformance with campus safety programs. The Director of Facilities Management position reports directly to the Executive Director.

Requirements

Bachelor’s degree highly preferred
10+ years of experience in building, facilities, and / or project management, ideally in healthcare setting
Experience supervising, motivating, leading and directing a staff.

Nice To Haves

HVAC certification preferred
Experience in construction management, life safety/compliance, engineering or business acumen is a plus.

Responsibilities

Maintenance - Design, implement and monitor a routine maintenance system that: Responds to all staff and resident work requests and the appropriate follow up, Communicates regularly, and transparently, with residents regarding progress on work and any additional fees Achieves closure on all requests Understands the project life cycle from concepts, schematics, design, construction documents, bidding documents and construction to closeout. Manages a comprehensive preventative maintenance program
Grounds - Develop, implement and monitor systems and processes to assure high quality and efficient grounds maintenance / landscaping services.
Capital Assets - Oversee inventory and controls use of supplies and equipment, and assures equipment is maintained in good working condition. Records and catalogs the specifications, warranties and details for all equipment on campus.
Safety and Security - Assumes leadership role in maintaining safety standards both within the department, and throughout the campus via the Safety Committee. Ensure safety standards within the department providing proper and thorough orientation and ongoing in-service training for staff in safety practices. Correct unsafe conditions and practices to the extent possible within the accountability of the position and report all other unsafe conditions to administration. Maintains life safety compliance throughout the campus.
Refurb – Direct the apartment-renovation program for new and existing residents working within the timelines established by sales and administration. Coordinate work with outside contractors and in-house maintenance staff. Interact with residents, prospective residents, and various departments to assure that all requests get properly addressed.
Housekeeping and Laundry - Establish and monitor standards for the daily operation of the housekeeping and laundry departments, including staffing levels and policies and procedures. Monitor changes in the regulatory requirements. Prepare staff for state surveys by implementing and training on all policies and procedures. Establish and monitor effective quality control systems specializing in infection control and compliance.
Capital Asset Planning and Management Responsible for completion of all Capital projects as outlined in integrated strategic plans and multi-year capital year plans. Provide an ongoing review of the condition in regards to the physical plant. Record capital needs for 10 year-projection in the maintenance management software program. Participate in capital forecasting exercises involving the planning, budgeting and appropriation of resources for capital purchases in accordance to our policies. Monitors capital forecasts to assure that there is adequate funding/reserves for anticipated expenditures to maintain the physical assets of campus. Make recommendations during planning stages on facility mechanical systems and other systems, products and materials used during construction of new or existing facilities.
Manage Facilities Management Teams and Staff Manages multiple levels of workers to develop and facilitate growth within the department, relate professionally and positively to facility and departmental staff and to work cooperatively with others at all levels. Train, support, develop and establish annual goals and workflow for direct reports. Meets with individual staff to review and discuss job performance, goals and objectives in a timely, efficient and effective manner. Provides timely performance appraisals. Provides constructive coaching throughout the year. Responsible for interviewing, hiring, training, evaluation, progressive discipline and termination of all facilities management personnel in collaboration with administration and human resources.
Vendor and Contract Management Maintain current maintenance service contracts and enforces quality and timely service. Contracts include but are not limited to; disposal, elevator, emergency generator, lawn cutting/landscaping/snow removal, life safety equipment, security and window cleaning. In collaboration with corporate purchasing staff, participate in the identification, selection, and negotiation of vendors for capital-related services. Ensures compliance with corporate negotiated vendors.