Director, Facilities Critical Infrastructure Systems

NBCUniversal • Universal City, CA

60d • $140,000 - $175,000 • Onsite

About The Position

NBCUniversal is looking for a Critical Infrastructure Systems Director to join our Facilities & Engineering team! In this role, you’ll be a hands-on subject matter expert responsible for developing strategies and solutions that enhance NBCU’s critical infrastructure, building systems, and sustainability efforts. You’ll help drive operational excellence across a complex and dynamic portfolio — from project coordination and vendor management to energy efficiency and automation innovation. This position requires a seasoned, collaborative professional who can bridge technical, operational, and business teams — working closely with Facilities Directors, IT/Engineering, Global Real Estate, and Sustainability to execute high-impact infrastructure initiatives.

Requirements

• Bachelor’s degree in Engineering, related field, or 7+ years of relevant industry experience
• 7+ years experience managing complex facility operations in a large-scale or critical infrastructure environment
• 5+ years of experience exhibiting knowledge of environmental stewardship, including energy, water use, and air quality
• 5+ years experience showcasing technical understanding of MEP infrastructure, utilities, and general facility operations
• Ability to be on-call for emergencies as needed
• 5+ years experience working with Archibus or equivalent Integrated Work Management System (IWMS)
• 5+ years experience with ESRI / ArchiGIS and infrastructure mapping
• 5+ years experience showcasing strong understanding of critical infrastructure, utilities, HVAC, and electrical systems
• 5+ years experience with construction coordination (e.g., line rerouting)
• 5+ years experience with data center experience and understanding of mechanical/electrical requirements
• 5+ years experience showcasing expertise in Tridium Niagara and Building Management Systems (BMS)
• 5+ years of experience exhibiting knowledge of energy efficiency strategies, predictive analytics, and automation technologies
• Broad mechanical & electrical engineering background with exposure to utilities and BMS systems

Nice To Haves

• Advanced degree or certifications (FMP, CEM, PMP, LEED)
• Experience with Smart Buildings and advanced building automation systems
• Proven success navigating complex organizational structures and cross-functional teams
• Experience supporting sustainability initiatives

Responsibilities

• Serve as an SME and strategic advisor on critical infrastructure, utilities, and building systems performance across NBCU facilities.
• Coordinate and manage projects within Facilities & Engineering — route initiatives, troubleshoot technical issues, and bridge communication between internal teams and vendors.
• Partner with vendors to manage utilities, infrastructure, and ESRI/ArcGIS data.
• Develop and articulate project scope and schedules for the capital planning team.
• Create and execute a training and shadowing plan for connected buildings and automation systems.
• Collaborate with the Global Real Estate and Sustainability teams on automation, predictive analytics, and energy efficiency strategies.
• Support critical infrastructure planning, enterprise standards development, and general building systems automation/reporting.
• Provide real-time infrastructure problem response and resolution, including 24/7 coverage when required (e.g., power outages or system failures).
• Partner with IT and Facilities to advance Connected Buildings initiatives and integrated work management systems (IWMS).
• Assist in design reviews (DWGs, plans, schematics) to ensure optimal performance of mechanical, electrical, and plumbing systems.
• Support Enterprise Tech deliverables, including strategic roadmaps and monthly reporting for connected buildings and IWMS updates.
• Assist with utilities planning, including power, water, and gas which involves current and future demand forecasting - offset strategies to reduce/avoid overall consumption and future expansion.
• Coordinate project deliverables and timelines within Facilities & Engineering.
• Troubleshoot infrastructure and building system issues.
• Manage vendor relationships and bridge communication between teams.
• Review designs and plans for MEP and automation systems.
• Monitor system reliability and performance across facilities.
• Contribute to predictive analytics and automation initiatives.
• Support sustainability and energy efficiency projects.
• Provide on-site oversight at 10 Universal City Plaza, collaborating with internal engineers and contractors.

Benefits

• This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees