Director, External Communications

Match GroupNew York, NY
1d$197,000 - $235,000

About The Position

Hinge is seeking a strategic, creative, and mission-driven Director of External Communications to shape our brand’s presence in the world. In this role spanning markets, you’ll lead Hinge’s external narrative across media relations, product/tech communications, brand campaigns, executive thought leadership and data-driven storytelling. This includes external storytelling about how Hinge’s app and technology work to help people connect — spanning product innovation, user experience, and the philosophy behind our platform. This leader will deepen understanding of Hinge’s mission and impact, building trust, visibility, and excitement around how we’re helping to create a less lonely world. You’ll work cross-functionally to ensure our stories are cohesive, authentic, and aligned with Hinge’s values.

Requirements

  • 8+ years experience in communications, ideally within mission-driven consumer tech.
  • Must have proven experience managing a team with a collaborative, supportive approach.
  • Strong editorial instincts and storytelling skills.
  • Exceptional writing and media pitching skills.
  • Strong collaboration skills across various business functions.
  • Strategic thinker with sound business judgment and analytical insight.
  • Calm, organized, and effective at managing multiple projects simultaneously.
  • Curious about emerging tech (especially AI) and its impact on connection and culture.
  • Culturally engaged and attuned to conversations shaping dating and relationships.
  • Energized by Hinge’s mission to create a less lonely world.

Responsibilities

  • Lead our global external communications strategy across brand, product, and tech narratives.
  • Shape storytelling that highlights Hinge’s innovation, purpose, and cultural relevance.
  • Build and maintain strong relationships with key media across tech, lifestyle, and business outlets.
  • Partner with internal teams across Marketing, Product, Tech, Research, and external agency partners to surface and amplify meaningful stories.
  • Support executive visibility tied to product innovation and announcements.
  • Steer consistent messaging throughout external storytelling efforts — helping align messaging across markets.
  • Guide the transformation of internal research and behavioral insights into compelling earned media stories and reports.
  • Oversee press bench of trusted experts to tell culturally relevant stories about modern dating that spark real conversations.
  • Manage consumer listening in support of key business needs.
  • Analyze the impact of our communications and adjust the strategy based on the insights gained.
  • Manage a small team and agency partners – fostering clarity, creativity, and accountability.
  • Stay calm, clear, and grounded during fast-moving or high-pressure moments.

Benefits

  • 401(k) Matching: We match 100% of the first 10% of pre-tax 401(k) contributions you make, up to a maximum of $10,000 per year.
  • Professional Growth: Get an annual Learning & Development stipend once you’ve been with us for three months. You also get free access to Udemy, an online learning and teaching marketplace with over 6000 courses, starting your first day.
  • Parental Leave & Planning: When you become a new parent, you’re eligible for 100% paid parental leave (20 paid weeks for both birth and non-birth parents.)
  • Fertility Support: You’ll get easy access to fertility care through Carrot, from basic treatments to fertility preservation. We also provide a stipend towards fertility preservation. You and your spouse/domestic partner are both eligible.
  • Date Stipend: All Hinge employees receive a $100 monthly stipend for epic dates– Romantic or otherwise. Hinge Premium is also free for employees and their loved ones.
  • ERGs: We have eight Employee Resource Groups (ERGs)—Asian, Unapologetic, Disability, LGBTQIA+, Raices, Women/Nonbinary, Parents —that hold regular meetings, host events, and provide dedicated support to the organization & its community.
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