About The Position

As the Director, Executive Coach & Head of Executive Development, you will serve as a high-impact practitioner and a strategic leader. This role is dedicated to the direct coaching and team facilitation of senior leaders (~70%) while overseeing the enterprise-wide Executive Development portfolio (~30%), which includes Executive Coaching, coaching for high-potential associates, and the Executive Onboarding program. You will be a visionary for leadership excellence, ensuring that executives successfully contribute to the company culture to drive business impact. The Ideal Candidate for this Role is... A Master Executive Coach: A trained professional who uses listening and powerful questions to help coachees develop toward a preferred future state. Strategic and Visionary: A big-picture thinker who understands how individual development connects to enterprise-wide goals and can craft a compelling narrative around program impact. A Collaborative Architect: Thrives in matrixed environments, partnering with HR Business Partners (HRBPs) and senior leaders to build world-class development strategies. Results-Oriented and Impact-Driven: Driven by impact, utilizing data to identify pain points and measure the effectiveness of the development ecosystem. An Incisive Facilitator: Comfortable packaging insights for senior audiences and navigating complex team dynamics to achieve effectiveness.

Requirements

  • Bachelor’s Degree or military experience.
  • At least 7 years of experience in Executive Coaching, Leadership Development, or Human Resources.
  • At least 5 years of experience in People Management.

Nice To Haves

  • Professional Coaching Certification (ICF or equivalent).
  • Advanced degree in Organizational Development, Instructional Design, or Psychology.
  • At least 10 years of experience in client consulting or advising senior executive leadership.
  • Proven track record of building and elevating a development function within a large, matrixed organization.
  • Expertise in adult learning science and human-centered design to shape strategy and products.

Responsibilities

  • Guide New Executive Integration (NEI): Provide external VP+ hires with opportunities to reflect on culture, people, and organizational nuances during their first 6 months.
  • Coach for Leadership Brand: Help executives develop their leadership "brand," manage polarities, and navigate the political landscape and cultural norms.
  • Lead Diagnostic Assessments: Administer and debrief instruments such as Hogan Leadership Forecast Series or Change Styles Indicator to provide personality and preference insights.
  • Conduct 360 Feedback: Lead the full lifecycle of 360-degree feedback, including interviewing stakeholders, synthesizing data, and debriefing the executive and their support system.
  • Facilitate Team Effectiveness: Design and facilitate strategic team sessions focused on co-creating successful "ways of working," establishing operational norms, and defining accountability structures that drive alignment and push toward superior business outcomes.
  • Drive Strategic Alignment: Partner with executives on talent assessments, management structure adjustments, and strategies for socializing ideas within the organization.
  • Oversee Executive Onboarding Program: Lead the strategy for the Executive Onboarding & Integration Program, ensuring a consistent journey for all external VP+ hires.
  • Manage Enterprise Coaching Strategy: Lead the delivery of internal coaching for executives via the NEI and Investment Coaching programs.
  • Vendor Strategy & Partnership: Oversee our strategic relationships with external coaching vendors (e.g., RiseSmart, BetterUp). Set a clear, enterprise-wide strategy for how we leverage external vendors to provide scalable, high-impact coaching for our associate population.
  • Develop New Executive Development Offerings: Analyze gaps in the current executive development suite to design and launch a "refreshed" portfolio that moves beyond traditional 1:1 coaching.

Benefits

  • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website .
  • This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI).
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