Director, Event Technology (SNE), Hotel Services - Seattle Marriott Bellevue
About The Position
The Director, Event Technology (SNE) is responsible for achieving the revenue and profitability goals of an assigned location(s). This position ensures the team delivers World-Class service while cultivating and maintaining relationships with key venue personnel to enhance the overall business relationship with the venue. The DET promotes high performance, accountability and continuous improvement in the team and fosters a collaborative environment that values learning and a commitment to quality. This role will manage less than two Full-time team members, venue revenue between $450k - $900k and report to an Area Director, Venues, Regional Director, Venues or RVP, Venues.
Requirements
- Bachelor’s degree is preferred or equivalent experience
- 3+ years of audio visual experience
- 1+ years of supervisory experience
- 2+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus
- Working knowledge of audio visual equipment in a live show environment
- Must be able to successfully complete Level 3 Skills training
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus.
- A valid driver’s license is required for team members who may operate Company vehicles.
Nice To Haves
- Bachelor’s degree is preferred or equivalent experience
- 2+ years of customer service or hospitality experience is preferred.
- Sales experience is a plus
Responsibilities
- Venue Partner Relationships
- Financial Management & Reporting
- Operations Management
- Technical Ability
- Sales Management
- Customer Service
- People Development
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What This Job Offers
Job Type
Full-time
Career Level
Manager
