Director, Enterprise Systems

Crosslake Technologies LLC

1d•Remote

About The Position

Director, Enterprise Systems What we believe In the past few years, private equity investors have invested more than a trillion dollars in software and tech-enabled companies. And in many cases, the underlying tech is the greatest enabler to the business strategy. But has the approach to govern technology value creation caught up to the magnitude of the risk? We believe a better way is possible â a more programmatic, proactive approach to actively manage technology throughout the investment lifecycle â and thatâs what we do. Our role We know that technology can create truly transformative change, and its role in business is only growing. Crosslake is here to support the changemakers and help them buy, build and run better technology. What we value You could be a good fit for Crosslake if you see yourself reflected in our guiding values: Service. We effect change by empowering others. Curiosity. We believe great advice starts with deep understanding. Credibility. Our expertise is earned and proven. Commitment. Itâs our privilege to serve clients in their critical moments. Creativity. We are inspired by the constant pursuit of better. Overview Reporting to the Managing Director, the Director is accountable for managing teams to successful delivery of client projects while collaborating on the strategic direction and vision of the region and company as a whole.

Requirements

Entrepreneurial DNA with clear ownership of execution and delivery client satisfaction
Some element of professional services firm experience at manager level or more senior, ideally with tech and/or PE specific focus
Excellent manager of people
Strong strategic and analytical mindset with exceptional problem-solving skills
Strong interpersonal and presentation skills
Exceptional communicator and listener, particularly with clients and prospects.
Willingness and natural tendency to âroll up oneâs sleevesâ and assist wherever needed
Team player who will work across the organization and company to continue improving the way we serve our clients
Coachable and embracing of best practices and feedback as a means of continuous improvement
Demonstrated expertise in contemporary technology stacks, development methodologies, enterprise IT solutions, and security protocols with an awareness of disruptive technologies and how they might shape the future landscape / competitive environment
The ability to demonstrate a balance of client understanding and technical competency to properly frame a compelling engagement
Approach critical tasks with drive and energy, with an eye on the bottom line and emphasis on predictable completion
Demonstrated experience operating in B2B consulting environments, preferably with exposure to private equity-backed companies
Deep experience leading enterprise systems initiatives end-to-end, guiding architecture, design, and integrations while aligning technology to business objectives
Proven experience leading large, multi-workstream programs, establishing governance, managing risk, and driving disciplined execution
Skilled in managing third-party system implementers, vendors holding them accountable while advocating for client priorities and outcomes
Demonstrated experience leading process design and optimization, translating current-state challenges into scalable, future-state operating models
Hands-on experience with enterprise systems (e.g. ERP, CRM, HCM), including design, implementation, and post-go-live optimization
In addition to meeting the bar above, must show a demonstrated âspikeâ of excellence in at least one of three dimensions: Scope, Sell, Deliver in Technical Due Diligence and Value Creation.

Responsibilities

Manage client-facing project teams to deliver projects that meet their objectives on time and on budget
Drive and participate in company-wide strategy and vision discussions
Cultivate and build client relationships with top-tier accounts (site visits, QBRs, etc.)
Drive specific practice areas and set roadmaps/plans
Capable of scoping an engagement
Interview practitioner candidates and help make engagement determinations
Onboard, train and mentor new practitioners
Accountable for internal budgeting, scheduling and resource utilization
Approve SOWs, budgets and timesheets
Contribute to evolving practice templates, methodologies, and artifacts
Serve as project lead or second on engagements as needed
Play a leading role in shaping and closing engagements, including solutioning, scoping, and proposal development
Set and enforce a high bar for written communication, including grammar, formatting, and visual quality across all outputs
Review and elevate client deliverables to ensure clarity, rigor, and executive-level polish (content, structure, and presentation)