Director, Enterprise Sales Midwest

Genesys • IN

86d • $148,200 - $275,200

About The Position

Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements. We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together. As the Director, Enterprise Sales, you will be responsible for leading and managing the sales team to achieve revenue targets and drive business growth. Your role will involve developing and implementing sales strategies, managing key client relationships, driving pipeline creation, and collaborating with cross-functional teams to enhance overall sales performance. You will be a key driver in identifying new business opportunities, expanding market reach, and ensuring customer satisfaction.

Requirements

• BS degree or equivalent work experience.
• 10+ years of experience in enterprise software sales.
• 5 years direct management experience in enterprise software sales.
• Excellent communication and interpersonal skills.
• Strong customer focus and the ability to build and maintain relationships.
• Self-motivated and driven to achieve sales targets.
• Demonstrated ability to increase new logos and expanding business.
• Demonstrated ability to work independently as well as collaboratively in a team environment.
• Proficiency in using CRM software and other sales tools.
• Ability to adapt to changing priorities and handle multiple tasks simultaneously.
• Willingness to learn and develop sales skills and product knowledge.

Responsibilities

• Coach and cultivate a sales team in a consultative and insight driven approach.
• Present and demonstrate products/services: Effectively communicate the features, benefits, and value propositions of our products/services to prospective customers.
• Understand your customer through research and the business problem they are trying to solve.
• Build and maintain customer relationships: Develop and nurture relationships with existing and potential customers.
• Provide excellent customer service, address inquiries, and resolve any concerns or issues promptly.
• Drive new logo and expansion growth.
• Achieve sales targets: Meet or exceed assigned sales targets and quotas on a regular basis.
• Conduct sales negotiations: Engage in price negotiations and overcome objections to secure sales.
• Collaborate with internal teams: Liaise with marketing, product development, and customer support teams to gather information, provide feedback, and ensure customer satisfaction.
• Stay updated on industry trends: Stay informed about industry trends, market conditions, and competitor activities.

Benefits

• Medical, Dental, and Vision Insurance.
• Telehealth coverage.
• Flexible work schedules and work from home opportunities.
• Development and career growth opportunities.
• Open Time Off in addition to 10 paid holidays.
• 401(k) matching program.
• Adoption Assistance.
• Fertility treatments.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees