Director, Enterprise Integrations

Quality Technology Services•Suwanee, GA

22h

About The Position

QTS’ Director, Enterprise Integrations is responsible for setting and executing on the vision for our key platforms within our Enterprise Integration space. This individual leads teams of departmental, cross-functional, and third-party support professionals in the optimization of our application usage and business process performance. The Director, Enterprise Integrations also leads a team that works cross functionally with other business leaders to set strategy, inclusive of process and technology, and then leads the execution of set strategy.

Requirements

Bachelor’s degree in Information Systems, Computer Science, Business Administration or equivalent professional experience
Ten or more years of progressive IT experience, preferably in Information Systems-focused roles
Five or more years of experience with Enterprise Integrations systems
Two or more years of people management experience, including cross-functional and third-party providers.
Experienced in Information Technology project management methodologies, has successfully completed a variety of Information Technology enhancement projects utilizing different project delivery models.

Nice To Haves

Prior experience working in the data center industry
Experience leading teams supporting Enterprise Integrations Platforms (Mulesoft, Boomi, etc.)
Experience leading teams working in Agile development framework.
Experience leading teams with Palantir or ontology based platforms

Responsibilities

Platform Functional Roadmaps – Completion and maintenance of functional roadmaps through collaboration with business leaders and functional leaders, review of vendor release and roadmap materials.
Application & Business Process Enhancements – Scoping, planning, and execution of approved application enhancement projects, and requests for configuration changes.
System Availability, Confidentiality, and Security Standards - Development and implementation of EI Platform specific system support specifications and procedures in accordance with QTS Security and Data Governance standards.
User Support - Managing the completion of Tier 2 and Tier 3 escalated support cases for EI Platforms.
Leading Consultant Services – Proactively working with business leaders to continuously improve processes, increase automation and efficiently using our technology to allow for seamless scaling of the business.