Director - Enterprise Control Management, Regulatory & Audit Exam Management

American Express • New York, NY

147d • $130,000 - $225,000

About The Position

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. American Express National Bank is American Express' U.S. banking operation, representing more than 60% of the company's revenues through consistent payments, financing, and savings products. Led by the Chief Operating Officer, AENB HQ drives the administration of programs and services provided by AENB, in partnership with Bank affiliates and executive officers. In addition, the team plays an enterprise role in driving greater consistency, effectiveness and efficiency across the first line via the AENB COO Office's Strategic Planning, Control Management, Program Management and Governance functions. Enterprise Control Management (ECM) within AENB operates as a Center of Excellence to serve as a central support hub for all first-line control management teams throughout the enterprise and be a key connection point with the second-line Global Risk & Compliance (GRC) teams.

Requirements

• 6+ years in a financial risk management function (e.g., audit, compliance, operations, credit).
• Understanding of operational risk management frameworks and requirements.
• Exceptional project management skills, including the ability to clearly advise on progress, roadblocks, and successfully drive project progress, with a track record of developing end-to-end risk management processes.

Nice To Haves

• Significant experience as an internal or external auditor or regulatory examiner.
• Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous.
• Outstanding analytical, problem-solving, written, and oral communication skills with a strong attention to detail.
• Highly motivated self-starter with exceptional business writing skills.
• Strong communicator who can effectively influence, multitask, and prioritize as business needs evolve with a high degree of comfort.
• Ability to build strong relationships with all band levels and work effectively in a collaborative, multi-cultural, team environment.
• Ability to prioritize multiple work streams under time constraints, respond quickly, manage deadlines, and manage changing priorities in a dynamic and very demanding environment while leading with limited direct authority.
• Anticipate needs and act proactively.
• Impeccable integrity with the ability to handle sensitive information and maintain confidentiality.
• Experience supporting risk exam management processes preferred.
• High degree of familiarity with Sharepoint, Powerpoint, Word and Excel.

Responsibilities

• Support coordination with ECM and across key stakeholders - of audits, second line testing, and regulatory examinations and ensure all requests are addressed in a timely manner with inputs from all related stakeholders.
• Build and maintain strong relationships with key stakeholders and business partners.
• Track resolution of requests and ensure that significant risks and issues are appropriate and escalated in a timely manner.
• Develop and maintain processes to ensure consistent, accurate and efficient exam responses across the business unit.
• Comply with enterprise policies with regard to audit, second line and regulator engagement.
• Help prepare and present materials to AENB leadership and stakeholders regarding audit and regulatory work.
• Challenge and advise action owners on risk management remediation efforts with an audit and regulatory perspective.
• Act as resource and advisor for 1LOD teams on cross business unit's exams, where appropriate.

Benefits

• Competitive base salaries
• Bonus incentives
• 6% Company Match on retirement savings plan
• Free financial coaching and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree