Director Enterprise Change & Integration

StrataTech Education Group • Phoenix, AZ

2d

About The Position

The Director of Enterprise Change & Integration provides enterprise-level
leadership and operational oversight of cross-functional change management
across StrataTech Education Group. Reporting to the Chief Administrative
Officer, this role is responsible for the structure, coordination, and execution
of enterprise change through the Conduit process, including change intake,
cross-functional alignment, operational readiness, implementation support, and
post-implementation integration.

This position oversees enterprise change activity and ensures consistency,
visibility, and alignment across campuses and centralized teams. The Director
translates organizational priorities into structured execution by establishing
standardized workflows, alignment checkpoints, and change management practices
that support operational efficiency, risk mitigation, and consistent student and
staff experience.

The Director is responsible for ensuring that change is not only implemented,
but effectively integrated and sustained within operations. This includes
maintaining visibility into change activity, identifying cross-functional
dependencies, and developing reporting frameworks that enable leadership to
understand how change moves across the organization and where improvements are
needed.

Requirements

• Bachelor’s degree; Master’s preferred.
• 5+ years of experience in operations, change management, program management, or related field.
• Demonstrated experience leading cross-functional initiatives across multiple departments.
• Strong ability to structure processes, workflows, and operational frameworks.
• Strong communication, analytical, and problem-solving skills.
• Ability to travel regularly.

Nice To Haves

• Experience in higher education, workforce training, or regulated environments.
• Experience supporting multi-campus operations or enterprise initiatives.
• Familiarity with accreditation, compliance, or regulatory frameworks (ACCSC preferred).
• Experience developing SOPs, workflow systems, or operational documentation frameworks.
• Experience working with project management or workflow tools (e.g., Wrike or similar).

Responsibilities

• Lead the design, implementation, and ongoing management of the Conduit enterprise change management process.
• Establish standards for change intake, prioritization, alignment, and execution across departments.
• Ensure consistency in how cross-functional change is structured, reviewed, and implemented.
• Serve as the central coordination point for enterprise change activity across campuses and centralized functions.
• Facilitate alignment across Academics, Admissions, Student Financial Services, Registrar, HR, Compliance, and Career Services for initiatives impacting multiple functions.
• Identify cross-functional dependencies, risks, and operational impacts early in the change process.
• Ensure appropriate stakeholders are engaged and aligned prior to execution.
• Support integration of change into day-to-day operations across campuses and teams.
• Establish readiness standards including training, communication, SOP alignment, and operational validation prior to implementation.
• Develop and oversee readiness checklists and structured go-live processes for enterprise change initiatives.
• Ensure changes are implemented in a consistent, coordinated manner across impacted areas.
• Monitor post-implementation stabilization and support sustained adoption.
• Partner with Compliance and functional leaders to align change management with SOP development and maintenance.
• Support the development and standardization of workflows across departments and campuses.
• Ensure process changes are documented, version-controlled, and aligned with operational execution.
• Contribute to enterprise-wide documentation systems supporting consistency and scalability.
• Partner with CAO and executive leadership to support governance of enterprise change.
• Provide visibility into change activity, risks, dependencies, and alignment gaps.
• Escalate high-impact, cross-functional, or strategic initiatives to appropriate leadership (CAO, CFO, CEO).
• Support prioritization and sequencing of enterprise change initiatives.
• Oversee tracking and reporting of enterprise change activity, including volume, cycle time, and alignment effectiveness.
• Identify patterns and trends in how change moves across the organization.
• Translate operational data into insights that support improved decision-making and execution.
• Continuously refine Conduit processes based on feedback, outcomes, and organizational needs.
• Provide leadership and direction for Enterprise Change & Integration Analyst(s).
• Establish priorities, expectations, and development plans for team members.
• Ensure consistent execution of change management support activities.
• Build organizational capability in structured change management practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees