Director, Enterprise Accounts

Ricoh • Santa Clara, CA

5h

About The Position

The Director, Enterprise accounts leads a team of geographically based Client
Executives to drive service transformation within assigned accounts. This role
is accountable for driving profitable sales results by ensuring close
relationships with line of business owners, strong understanding of their
business challenges and leveraging Ricoh’s services portfolio and subject matter
experts to solve these business challenges. This role is responsible for
managing required sales activities and KPIs essential to achieve company
targets.

Requirements

• Bachelor’s degree or equivalent experience in related field
• 5 years consultative selling experience at the F5000 level.
• 5 years sales management experience.
• Proven experience developing C-level relationships.
• Possesses a strong understanding of organizational dynamics
• Agile leader who leads people and activity with a sense of urgency.
• Understands the Ricoh operating model and how to navigate it.
• Outstanding verbal and written communication skills.
• Excellent interpersonal relationships.
• IT infrastructure knowledge and savvy on enterprise operational standards.
• Strong Business and Financial acumen.
• Proven ability to effectively coach and develop sales executives
• Ability to hold team and self accountable to close deals and achieve sales goals.

Responsibilities

• Ensure our teams are driving digital transformation strategy for our key accounts and industries.
• Responsible for profitable growth for assigned accounts, including contract retention, expansion, ZBA and addition of services.
• Hold Client Executives accountable to drive sales activities, achieve specific KPIs, and close deals at the client level resulting in deeper penetration into the account.
• Set clear expectations by creating rigor and routine and inspecting activity that supports the sales objectives.
• Collaborates with internal resources to align activities, support, and talent to deliver sales targets and objectives.
• Possesses the ability to negotiate issues with customers and internal organization
• Hire, coach and develop talent.
• Sustainably coaches for performance and consistently provides immediate and effective feedback
• Assesses talent and identifies strengths and development opportunities.
• Create development plans with team
• Responsible for profitable revenue growth and expense management.
• Engages proactively to achieve company financial targets.
• Performs other duties as assigned.

Benefits

• Choose from a broad selection of medical, dental, life, and disability insurance options.
• Contribute to your financial security with Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Augment your education with team member tuition assistance programs.
• Enjoy paid vacation time and paid holidays annually
• Tap into many other benefits to enhance your health, wellness, and ongoing personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Director