Director, Engineering

BeyondTrust

About The Position

As a Director of Platform Core Services at BeyondTrust, you will use your technical and leadership expertise to bring to market a highly scalable, reliable, available, and secure multi-tenant SaaS platform. You will be responsible for the architecture and implementation of platform services working collaboratively with product managers, program managers, architects, development managers, and other engineering and cross-functional leaders. You will also be responsible for mentoring teams in embracing cloud technologies, rapidly scaling teams, and advocating engineering excellence.

Requirements

  • Bachelor’s degree in engineering, Computer Science, or related fields.
  • 10+ years of software development experience, including building and operating production systems.
  • 5+ years of experience in delivering multi-tenant cloud-based SaaS products.
  • Experience building or migrating products to distributed event-based systems using cloud-native technologies.
  • Experience with Infrastructure as Code (IaC) and knowledge of cloud designs.
  • Knowledge of DORA metrics, how to use them, and how to use them to drive improvements.
  • Strong understanding of Agile methodologies with proven track of record of product delivery.
  • Excellent time management, communication, leadership, and organizational skills.

Nice To Haves

  • Able to align stakeholders around shared goals and drive delivery, managing risk and constraints through clear communication, simplification, and focus.
  • Deep experience with cloud-native technologies and architectures (AWS preferred), including distributed systems and event-driven patterns.
  • Strong observability and reliability experience in cloud environments, including metrics, logs, tracing, and incident workflows.
  • Experience building cloud-scale streaming, analytics, and data products.
  • Strong ability in communicating technical concepts to non-technical audiences and map business needs to technical plans.
  • Strong spoken and written communication skills with a track record of building a strong written culture.
  • Demonstrated creative problem-solving in a fast-paced and ever-changing environment

Responsibilities

  • Own the full lifecycle of foundational platform services that must be always on, including authentication, authorization, gateway, and customer onboarding.
  • Drive a culture of continuous learning and continuous improvement, with a focus on predictable delivery and measurable outcomes.
  • Enable teams to be self-sufficient, establish clear ownership; and drive clear deliverables, roles, and responsibilities across teams.
  • Partner on architecture decisions for the platform and supporting infrastructure across services, data, pipelines, and deployment.
  • Build and deliver platform roadmaps with strong product thinking, bring vision, treat platform services as products, and operate with a customer-obsessed mindset.
  • Mentor and coach leaders, scale leaders of leaders, and strengthen the engineering leadership bench.
  • Create a culture of collaboration across globally distributed teams.
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