Director, Employee Relations - Hybrid

XPO Logistics • Fort Worth, TX

127d

About The Position

The Director, Employee Relations at XPO is responsible for promoting employee engagement and company values through effective human resources and employee relations practices. This role requires a proactive approach to labor relations, including union avoidance strategies and fostering positive employee engagement. The Director will travel regularly to frontline locations to assess workplace climate, coach leaders, and build rapport with employees. The position involves advising leaders on positive relations strategies, conducting investigations, and resolving issues that drive employee discontent. The Director will also design and execute site-specific union avoidance strategies and develop training tools for HR leaders and field operations.

Requirements

• Bachelor's degree in HR, Labor Relations, Management, Business or a related field, or equivalent related work or military experience.
• 7-10 years of human resources and/or employee relations experience in both union and nonunion environments.
• Demonstrated expertise in proactive labor relations, including union avoidance strategies and campaign planning.
• Skilled in developing and implementing communication plans, training programs, and leadership coaching.
• Demonstrated experience in driving effective employee relations interventions, including consultation, issue resolution, and investigations.
• Proven ability to communicate clearly and confidently across all organizational levels.
• Ability and willingness to travel up to 75% of the time, sometimes on short notice.

Nice To Haves

• Master's degree in HR, Management, Business or a related field.
• 10-15 years of significant labor and employee relations experience in a union environment.
• Experience developing and facilitating training programs for HR and field leaders.
• Proven ability to build trust, engagement and rapport with frontline employees.
• Spoken and written bilingual skills (English/Spanish).

Responsibilities

• Travel regularly to frontline locations to assess workplace climate, coach leaders, and build rapport with employees.
• Promote fairness, engagement, and issue resolution through proactive field presence and employee relations programs.
• Advise leaders on positive relations strategies and tactics, conduct investigations, and resolve issues driving employee discontent.
• Design and execute site-specific union avoidance strategies, including messaging and risk assessments, to maintain a positive and union-free work environment.
• Develop and deliver interactive training tools for HR leaders and field operations that reinforce trust, compliance, and a 'Better Together' culture.
• Balance between projects and crisis response as a critical component for success in the position.
• Communicate effectively with senior leaders and frontline employees and produce effective written communications that summarize issues with recommended solutions.
• Collaborate with and influence field operations leaders, human resources, and employees to analyze feedback and identify risks and gaps.
• Create, audit, and sustain positive workplace relations programs and conduct training that drives best practices.

Benefits

• Competitive compensation package.
• Full health insurance benefits available on day one.
• Life and disability insurance.
• Earn up to 15 days of PTO over your first year.
• 9 paid company holidays.
• 401(k) option with company match.
• Education assistance.
• Opportunity to participate in a company incentive plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Truck Transportation
• Education Level: Bachelor's degree