Director, Employee Benefits

IQVIA•Durham, NC

About The Position

Job Overview Provide support for the continuous improvement of the employee benefits function through development and implementation for all employee benefit programs in an assigned geography. Survey the industry to determine the company's competitive position in employee benefits. Recommend and implement new or modified employee benefit plans, and oversee the administration of existing plans. With limited guidance, provide expertise, support and advice to employees and management either locally, regionally, or globally. Lead a team of employee benefit professionals, in a direct line or matrix structure, to assure business delivery and results. Essential Functions Manage staff in accordance with organization’s policies and applicable regulations. Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters. Develop strong and effective relationships with HR specialist functions/Center of Excellence, e.g., HRPSC, Finance PSC. Develop, manage and oversee the functional employee benefits budget and manage expenses within budget allocations. Lead the implementation of employee benefit plans and policies within and across the business. Evaluate and compare existing employee benefits with those of other employers by analyzing other plans, surveys, and other sources of information. Participate in general and industry surveys. Ensure survey results are analyzed and recommendations are developed by management. Determine innovative and scalable solutions that can impact global programs. Prepare announcement material, booklets, and other media for communicating new plans to employees. Manage the annual employee benefits open enrollment process and conduct employee meetings/seminars for local and regional employees. Counsel management and employees on existing employee benefits. Handle employee benefit inquiries and complaints to ensure quick, equitable, courteous resolution. Maintain contact in person, and by telephone or email, with hospitals, physicians, insurance carriers, and management. Prepare and execute, with legal consultation, employee benefits documentation such as original and amended plan texts, employee benefit agreements and insurance policies. Assure company compliance with provisions of regional and local laws and regulations. Manage preparation of reports and applications required by law to be filed with local and regional regulatory agencies. Review and analyze changes to local and regional regulations and legislation pertaining to employee benefits, and report necessary or suggested changes to management. Assure that existing and new employee benefit programs are adaptable to standardized computer and reporting systems. Assist with developing employee benefits information and statistical and census data for actuaries, insurance carriers, and management. Maintain enrollment, application, and records for all employee benefit plans. Ensure the provision of timely employee-related information to management teams as necessary. Provide advice, guidance and direct support on all aspects related to people management to senior management.

Requirements

Bachelor's Degree Req
8 years or more of experience in employee benefits or combination of employee benefits and specialist experience Req
4 years direct line management experience and experience operating with senior/executive management teams Req
Demonstrate the highest degree of discretion and confidentiality
Deep knowledge of business and industry standard
Sound knowledge of local and relevant employee benefit programs and regulations
Strong verbal and written communication skills and very good interpersonal skills
Strong ability to work in a matrix environment
Strong ability to design, execute and manage Employee Benefits programs
Strong organization and project management skills
Ease around changing priorities and multi-tasking
Excellent problem solving, judgment and decision making skills
Excellent presentation skills
Excellent leadership skills
Expert coaching and counseling skills
Effective computer skills, including Microsoft Office applications and HRIS applications
Highly persuasive influencing skills and negotiating skills
Good attention to detail
Ability to delegate work effectively
Ability to establish and maintain effective working relationships with coworkers, managers and clients

Responsibilities

Manage staff in accordance with organization’s policies and applicable regulations.
Responsibilities include planning, assigning, and directing work; appraising performance and guiding professional development; rewarding and disciplining employees; addressing employee relations issues and resolving problems. Approve actions on human resources matters.
Develop strong and effective relationships with HR specialist functions/Center of Excellence, e.g., HRPSC, Finance PSC.
Develop, manage and oversee the functional employee benefits budget and manage expenses within budget allocations.
Lead the implementation of employee benefit plans and policies within and across the business.
Evaluate and compare existing employee benefits with those of other employers by analyzing other plans, surveys, and other sources of information.
Participate in general and industry surveys.
Ensure survey results are analyzed and recommendations are developed by management.
Determine innovative and scalable solutions that can impact global programs.
Prepare announcement material, booklets, and other media for communicating new plans to employees.
Manage the annual employee benefits open enrollment process and conduct employee meetings/seminars for local and regional employees.
Counsel management and employees on existing employee benefits.
Handle employee benefit inquiries and complaints to ensure quick, equitable, courteous resolution.
Maintain contact in person, and by telephone or email, with hospitals, physicians, insurance carriers, and management.
Prepare and execute, with legal consultation, employee benefits documentation such as original and amended plan texts, employee benefit agreements and insurance policies.
Assure company compliance with provisions of regional and local laws and regulations.
Manage preparation of reports and applications required by law to be filed with local and regional regulatory agencies.
Review and analyze changes to local and regional regulations and legislation pertaining to employee benefits, and report necessary or suggested changes to management.
Assure that existing and new employee benefit programs are adaptable to standardized computer and reporting systems.
Assist with developing employee benefits information and statistical and census data for actuaries, insurance carriers, and management.
Maintain enrollment, application, and records for all employee benefit plans.
Ensure the provision of timely employee-related information to management teams as necessary.
Provide advice, guidance and direct support on all aspects related to people management to senior management.