Plans, implements, directs, and evaluates activities for the Transport Medicine Division and Neonatology Division at Children's National Medical Center in accordance with accepted national standards and administrative policies. Responsibilities include direct supervision of staff members and oversight of day-to-day operations to ensure the delivery of safe, quality, and cost efficient care. Ensures efficient utilization of available resources to meet productivity and/or financial goals. Works collaboratively with other clinical and administrative personnel throughout the hospital to enhance communication, share pertinent data, and improve upon care delivery processes across the continuum. Meets customer satisfaction goals. Works to optimize all emergency transport services provided.