Director, Ecosystem & Technology Partnerships

PagerDuty • San Francisco, CA

123d • $147,000 - $246,000

About The Position

Leading strategic partnership initiatives to expand and strengthen our enterprise software ecosystem through meaningful collaborations with technology partners, startups, and industry leaders. This role combines strategic thinking with hands-on execution to drive mutual growth opportunities and create compelling solutions for enterprise customers.

Requirements

• 10+ years of experience in leading enterprise software partnerships, ecosystem management, product development, product marketing, and/or business development within the enterprise software industry.
• Proven track record leading successful ecosystem or partner programs in DevOps, ITOps, developer tools, enterprise software or IT operational environments.
• Deep understanding of enterprise infrastructure, operations, software development, and application software landscapes with the ability to clearly articulate technical concepts to various audiences.
• Strong technical acumen and business insight to identify and capitalize on market opportunities and position.
• Demonstrated experience in building and scaling strategic partnerships, and managing multiple stakeholders across customers, partners, and internal teams.
• Strong established network within the enterprise software ecosystem, including executive and strategic relationships with multiple enterprise software vendors, startups & developer ecosystem.
• Successfully drives complex cross-functional initiatives with planning, execution and accountability.
• Bachelors Degree/MBA preferred.

Responsibilities

• Own the vision and execution of our ecosystem strategy, aligned with corporate goals, to expand our market, drive growth and accelerate product adoption and innovation.
• Develop ecosystem strategy & plan, identifying, developing, and managing strategic technology partnerships that enhance our platform's value proposition across AI, Cloud, DevOps, ITOps, SecOps and BizOps.
• Serve as the primary liaison between partners and internal stakeholders, driving joint go-to-market initiatives, solutions and technical integrations.
• Build and maintain relationships with key ecosystem players, identifying market opportunities.
• Drive joint use-case, customer value / stories, increasing awareness through joint partner initiatives and enabling partner-influenced growth.
• Collaborate closely with product management, engineering, marketing, and sales teams to ensure alignment and successful execution of partnership initiatives.
• Regular travel may be required to attend industry events, meet with partners, and participate in strategic planning sessions.

Benefits

• Competitive salary
• Comprehensive benefits package from day one
• Flexible work arrangements
• Company equity
• Employee Stock Purchase Program (ESPP)
• Retirement or pension plan
• Generous paid vacation time
• Paid holidays and sick leave
• Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
• Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent
• Paid volunteer time off: 20 hours per year
• Company-wide hack weeks
• Mental wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees