Microsoft Director, Dynamics 365 Contact Center

Alithya • Alpharetta, GA

33d

About The Position

As a Microsoft Director, Dynamics 365 Contact Center, you’ll play a senior
leadership role in driving business growth, strengthening strategic alignment
with Microsoft, and ensuring the successful delivery of enterprise‑scale contact
center solutions.

Alithya is a top Microsoft Solutions Partner with deep expertise in Dynamics
365. We help organizations achieve measurable outcomes through end-to-end
capabilities across ERP, CRM, Azure Cloud, Data & AI, Power Platform, Copilot,
and Modern Workplace. By joining Alithya, you’ll have the opportunity to combine
go‑to‑market leadership, partnership management, and delivery oversight, acting
as a trusted domain leader for clients and internal teams across the full value
lifecycle, from pipeline development to successful deployment and go‑live.

Travel to client sites is required up to 25% of the time.

As a global network of trusted advisors, we create cutting-edge technological
solutions to overcome today’s challenges and anticipate tomorrow’s needs. It all
starts with the collaboration of a diverse team of passionate innovators, each
driven to make a difference. Together, we challenge the status quo and push each
other to new heights.
Ready to leave your mark on engaging mandates and shape the future through
digital transformation and strategic consulting? Take your ambitions to the next
level and discover your next exciting challenge with us!

Benefits

• Balance that works for you: Work-life balance helps us stay at our best. With flexible work options and our Unlimited Vacation Plan, you can rest and recharge when you need it most.
• Support for your well-being: Our benefits are designed with optimal health and wellness in mind. You’ll have access to 24/7 virtual healthcare, as well as an extensive wellness portal that provides tools and resources to support your physical, mental, emotional and financial well-being.
• Continuous growth and learning: Through partnerships with world-renowned education leaders, we provide access to thousands of top-rated online courses and certifications. With exclusive leadership programs and a tuition reimbursement program for external training, we set you up to achieve your ambitions.
• Ownership with opportunity: Through our Employee Share Purchase Plan with matched contributions, you become a shareholder, directly benefiting from our collective achievements.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed