Director, Durable Medical Equipment (DME) Program & Supply Management - Orthopedic Surgery

Washington University in St. Louis • Chesterfield, MO

9d

About The Position

Directs Durable Medical Equipment (DME) and supply management practice activities. Responsible for program growth by overseeing financial, clinical and accounting activities in accordance with departments operational and strategic plans. Ensures government payer, billing and regulatory compliance guidelines are followed. Brings new initiatives to the department that will require strategic guidance and effective deployment leading the program into operational excellence. Solves problems of a complex nature. Directs multiple layers of management teams and individual contributors. Empowers culture that is customer service oriented.

Requirements

• Bachelor’s degree or combination of education and/or experience may substitute for minimum education.
• Basic Life Support - American Heart Association, Basic Life Support - American Red Cross
• Accounting And Financial Analysis, Or Budgets, Human Resources And Administrative Management (5 Years)
• Basic Life Support certification must be obtained within one month of hire date.
• Basic Life Support certification (Online BLS certifications, those without a skills assessment component, are not sufficient to meet the BLS requirements).

Nice To Haves

• M.B.A. - Master of Business Administration, Master's degree - Finance
• Certified Athletic Trainer - Board of Certification for the Athletic Trainer, Certified Personal Trainer - Athletics and Fitness Association of America (AFAA)
• Athletic Trainer (3 Years)
• Business Management Strategies
• Client Vendor Relationship
• Communication Plan Development
• Critical Communications
• Customer Service Leadership
• Customer Service Management
• Data Analysis
• Decision Making
• Durable Medical Equipment (DME)
• Emotional Intelligence
• Epic Systems
• Financial Management Reporting
• Implementation Management
• Implementation Planning
• Inventory Audits
• Inventory Control Processes
• Inventory Procurement
• Inventory Tracking Systems
• Medical Device Compliance
• Organizational Leadership
• Orthopedics
• Physician Practice Management
• Product Inventory Management
• Regulatory Compliance
• Vendor Management

Responsibilities

• DME, medical products and equipment procurement, product negotiations and pricing.
• Works closely with external vendors.
• Reviews product ordering and referral trends, oversees inventory products on hand, inventory audits, reviews dead stock, works with team to adjust par levels accordingly by location.
• Evaluates billing and reimbursement reports.
• Performs documentation audits.
• Reviews government payer guidelines and billing/regulatory compliance.
• Engages with DME enrollment and renewal process.
• Responds to internal and external audits.
• Works with University on managed care contract negotiations and revenue cycle team on reimbursement rates related to DME products.
• Collaborates with practice leaders to prepare and adhere to annual practice budget and strategic planning ensuring proper cost center methodology is followed to analyze the financial performance of the practice’s cost centers.
• Develops an outstanding workplace culture of excellence by building strong and productive relationships with colleagues internal and external colleagues.
• Researches and introduces new DME product opportunities.
• Evaluates cost, reimbursement, efficacy, usage, and product effectiveness.
• Participates in the strategic planning and overall development of the DME program.
• Meets with senior leadership to provide financial outlook on DME program.
• Analyzes and presents financial reports and key performance indicators to physicians and leadership.
• Reviews continually DME product needs with current and new providers.
• Ensures compliance guidelines, systems implementation and inventory management goals are met.
• Directs practice activities ensuring applicable policies, procedures and standard practices are adhered to for operation to run smoothly.
• Oversees coordination of patient services with physicians and staff to provide quality care in an effective manner, promoting and maintaining good public relations with patients and families.
• Measures and interprets operational and clinical income data.
• Identifies problems and organizes teams to develop and implement solutions.
• Oversees development of formal policies.
• Collaborates with marketing and clinical team to create and implement the practice’s internal and external marketing plan and develops programs and initiatives that enhance patient revenue.
• Maintains patient confidentiality by following the HIPAA Compliance Plan established by the practice.
• Ensures a practice management system is in place for all practice supplies and develops relationships with vendors and evaluates services needed for the practice.
• Oversees procurement of medical products, equipment and ongoing maintenance.
• Coordinates and leads meetings.
• Provides team guidance for product in-services.
• Serves as a liaison to physicians and department business office.
• Works with senior leadership on new site set up.
• Performs other duties as assigned.

Benefits

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Take advantage of our free Metro transit U-Pass for eligible employees.
• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We’ve got you covered.
• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 1,001-5,000 employees