DIRECTOR, DONOR EXPERIENCE

Bottom Line • Boston, MA

135d • $103,800 - $108,000

About The Position

Founded in 1997, Bottom Line is a nationally recognized nonprofit organization with a mission to partner with degree-aspiring students of color from under-resourced communities as they get into college, graduate, and go far in life. We achieve this mission by providing one-on-one guidance during the college application process through college graduation and the successful launch of their careers. Our vision is to dramatically transform urban communities by producing thousands of new career-ready college graduates. When you join Bottom Line, you will find a rewarding, fast-paced, results-oriented environment. We build strong relationships with our students and with each other. We take our work seriously, and we know that a focus on data and metrics is integral to our continued success. Experts in our fields, we are driven by our mission and extremely proud of the work we do.

Requirements

• Bachelor's degree and work authorization
• 3-5 years experience working in event planning, fundraising events, and relationship management
• Proven success in planning events with 300+ attendees
• Demonstrated commitment to Bottom Line's Mission, Vision, and Core Values

Nice To Haves

• Experience using Salesforce preferred and event platforms such as Classy or GiveSmart
• Familiarity with the regional educational and nonprofit landscape a plus

Responsibilities

• Collaborate with the Managing Director of Development to shape the vision for donor experiences and communications that align with the region's overall goals and development strategy.
• Develop and implement a comprehensive donor engagement strategy and plan, including an event slate tailored to various donor segments, a multi-channel communications calendar, and key messaging.
• Collaborate with the national Development Operations team and development colleagues in other regions to share best practices and learnings that support stronger and more successful annual galas and donor engagement efforts across the organization.
• Understand and apply Bottom Line's branding guidelines across all events and communications, collaborating with the national External Affairs team on materials and messaging when appropriate.
• Lead the planning and execution of Bottom Line Massachusetts annual signature fundraising dinner, managing all aspects from concept to post-event follow-up.
• Partner with the Event Chair, Host Committee, and Regional Advisory Board to achieve the $1M+ goal through sponsorships and on-site giving.
• Execute a detailed event plan including goals, committee structure, staff roles, logistics and timelines.
• Provide tools and support to frontline fundraisers to help secure sponsorships and maximize donor participation.
• Oversee internal coordination and guest engagement strategies while collaborating closely with the national Development Operations team to ensure effective progress to goal tracking, data management, gift processing, and other operational supports that enable successful event execution and accurate revenue reporting.
• Manage vendor relationships, ensuring an inclusive selection process that aligns with Bottom Line's DEI strategy.
• Design and execute a series of high-impact cultivation events and experiences, including volunteer opportunities and Career Connections, to deepen donor engagement and understanding of Bottom Line's mission.
• Collaborate on and when needed, serve as the lead for donor-led and third-party events, such as the Corporate Partner Breakfast and community-based fundraising initiatives.
• Develop and execute a segmented donor communications strategy aligned with regional development goals and vision for the overall donor experience.
• Partner with the External Affairs team to create compelling brand assets to support frontline fundraisers.
• Manage and segment mailing lists for targeted outreach.
• Serve as the first point of contact for new donors and inquiries before they are assigned to a portfolio manager.

Benefits

• Learn about our benefits here.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree