DIRECTOR, DINING SERVICES I

Compass Group • Saint Louis, MO

429d • $70,000 - $75,000

About The Position

The Director of Dining Services I is a strategic business leader responsible for overseeing the food and beverage operations within a community, ensuring high-quality service and resident satisfaction while meeting financial goals. This role involves developing and implementing departmental strategies, maintaining compliance with health regulations, and fostering a positive work environment. The Director will also be the face of the company, engaging with residents and staff to enhance the dining experience.

Requirements

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus four years of directly related experience preferred.
• Five to seven years of direct foodservice operational management experience.
• Strong knowledge of food and catering trends, quality, production, sanitation, and food cost controls.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Strong communication skills, both written and verbal.
• Excellent financial, budgetary, accounting, and computational skills.
• Proficient in Microsoft Office and various computer programs.
• ServSafe® Certified.

Nice To Haves

• Experience in a hospitality food service group.
• Knowledge of innovative dining programs and venue concepts.

Responsibilities

• Develop and implement overall operating strategy aligned with Compass Community Living and client business strategy.
• Take ownership of driving desired outcomes and hold the on-site leadership team accountable.
• Evaluate personnel, operations, and culinary situations to make appropriate recommendations.
• Perform daily walk-throughs to ensure compliance with health regulations and company standards.
• Direct and conduct safety, sanitation, and maintenance programs.
• Lead pre-meal briefings and staff meetings for ongoing communication in food and beverage areas.
• Advise executives and team members on relevant information in a timely manner.
• Understand market dynamics and align actions to drive business results.
• Develop and manage the overall budget while maximizing client value.
• Coach team to manage wages, food & beverage costs, and controllable expenses effectively.
• Review financial reports to assess performance against budget and develop improvement strategies.
• Build and maintain relationships with residents and staff to enhance satisfaction.
• Review resident satisfaction results and implement corrective actions as needed.
• Stay aware of market trends and introduce new products to meet resident expectations.
• Empower employees to provide excellent service and exceed satisfaction levels.
• Lead team member meetings and create a positive work environment.
• Establish performance and budget goals for the team.
• Solicit employee feedback and address concerns to improve satisfaction.
• Identify developmental needs and provide coaching and mentorship to team members.
• Hire food & beverage leadership team members with strong expertise and creativity.

Benefits

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Merchant Wholesalers, Nondurable Goods
• Education Level: Associate degree