Director, Digital & Workflow Innovation - NPS
About The Position
The Director, Digital & Workflow Innovation is responsible for business ownership, governance, and execution enablement of all national technology platforms—both hardware and software—that support employee and patient experiences across Quest Diagnostics. This role serves as the primary business owner to IT and Digital Product Owners, ensuring technology investments are clearly prioritized, properly scoped, fully resourced, rigorously tested, and successfully delivered. The Director ensures that hardware and software solutions are fit-for-purpose, scalable, secure, and aligned to frontline workflows, while maintaining tight oversight of IT capacity and utilization to support all funded initiatives. Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume. Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.
Responsibilities
- business ownership
- governance
- execution enablement of all national technology platforms
- ensuring technology investments are clearly prioritized, properly scoped, fully resourced, rigorously tested, and successfully delivered.
- ensures that hardware and software solutions are fit-for-purpose, scalable, secure, and aligned to frontline workflows
- maintaining tight oversight of IT capacity and utilization to support all funded initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
