Director, Digital + Ecommerce Strategy & Operational Planning

LG Electronics • Englewood Cliffs, NJ

84d • $170,000 - $230,000

About The Position

We are seeking a highly strategic, organized, and results-driven Digital and Ecommerce Strategy & Operational Planning Team Leader to support the VP of DXP as a Chief of Staff. This role will act as a strategic partner and operational anchor, driving alignment, prioritization, and execution across digital and ecommerce initiatives. The ideal candidate combines strong strategic thinking with operational excellence and thrives in a fast-paced, cross-functional environment. You will lead strategic planning, business rhythm coordination, performance reporting, and special initiatives that enable the DXP organization to scale and succeed.

Requirements

• 10+ years of experience in digital commerce, strategy consulting, business operations, or a similar function.
• Experience working closely with senior executives and leading cross-functional teams.
• Strong strategic thinking, problem-solving, and analytical skills.
• Exceptional communication, presentation, and stakeholder management abilities.
• High proficiency in business planning, data analysis, and project management tools.

Nice To Haves

• MBA or Master’s degree in Business, Strategy, or a related field.
• Experience in a digitally native or Manufacturer-to-D2C environment.
• Familiarity with ecommerce platforms, digital marketing, and product management.
• Proven ability to influence without authority and drive change in complex organizations.

Responsibilities

• Drive annual and quarterly strategic planning processes for Digital and Ecommerce functions.
• Translate high-level business objectives into actionable roadmaps and OKRs.
• Partner with cross-functional leaders (Business Units, Marketing, Merchandising, Technology, Supply Chain, HQ, etc.) to ensure strategic alignment and integration.
• Develop and manage business rhythms (quarterly reviews, budget cycles, executive updates).
• Lead preparation of materials for executive presentations, board updates, and cross-functional reviews.
• Manage critical cross-team workflows to ensure timely decision-making and execution.
• Act as a trusted advisor and thought partner to the VP.
• Screen, prioritize, and delegate requests; ensure follow-through on key initiatives.
• Represent the VP in select meetings, ensuring continuity and clarity of communication and decisions.
• Monitor and report on KPIs and digital business performance, identifying risks and opportunities.
• Partner with analytics and finance teams to ensure consistent and accurate data reporting.
• Develop dashboards and insights to support real-time decision-making.
• Lead high-impact projects that span digital product, ecommerce operations, and customer experience.
• Drive initiatives related to process optimization, capability building, and organizational effectiveness.
• Support transformation efforts, including change management and communication planning.

Benefits

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life.
• Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Master's degree
• Number of Employees: 5,001-10,000 employees