Director, Digital Delivery Lead

AIG Insurance • Charlotte, NC

2d • Onsite

About The Position

As Vice President of Digital Delivery Lead, you will play a critical role in designing, developing, and delivering scalable, high-quality digital products and software solutions that solve complex business challenges. You will work in a dynamic, agile environment, collaborating with teams and leveraging in-house digital frameworks to create impactful applications that improve and innovate business processes. Your ability to blend technical expertise with a deep understanding of business needs will help drive our digital capabilities and products forward. You will work in a global organization to deliver desired business outcomes, customer experience, digital capabilities, and technology and data solutions. Partnering closely with leaders across Business, Ops, Data, Digital, Infrastructure, Security, Architecture, and Corporate IT, you will ensure we consistently deliver value and world-class engineering standards.

Requirements

• Bachelor’s Degree in Computer Science, Engineering, or a related technical field, or equivalent proven experience in technology roles.
• 10+ years of experience in Product / Application Development, with end-to-end product leadership.
• Proficient in front-end development, with experience using Angular or similar frameworks to create user interfaces that provide exceptional user experiences.
• Proficient in developing solutions within a microservices architecture using Spring Boot or similar technologies, ensuring scalability, maintainability, and flexibility of services.
• Hands-on experience writing services that interact with relational and NoSQL databases, ensuring efficient data storage and retrieval.
• Proficient at working with cloud-native technologies such as, AWS Lambda, and API Gateways to build scalable, cloud-based solutions.
• Strong understanding of CI/CD best practices, with hands-on experience implementing automated build, test, and deployment pipelines to ensure seamless and efficient delivery of solutions.
• Solid understanding of authentication, authorization, and various security protocols (e.g., OAuth2, JWT), ensuring secure application and service access across distributed systems.
• Comfortable working in a matrixed organization and winning as one team.
• Excel at working within Agile teams, driving collaboration, and applying strong problem-solving skills to tackle challenges effectively.
• At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Responsibilities

• Digital Delivery Lead will lead a technical team or be a senior individual contributor responsible for product development cycle (from design to development to delivery) using agile principles:
• Collaborate with business owners and cross-functional stakeholders.
• Translate business requirements into functional and technical requirements and well-architected software solutions.
• Develop integrated digital, data, technical, and operating plan.
• Lead technical discovery and solution design sessions.
• Define front-to-back stack (technology, data, digital, infrastructure) for Digital product portfolio.
• Provide technical oversight and guidance across multiple projects.
• Develop new or enhance existing applications using AIG’s proprietary Angular framework and Spring boot-based RESTful APIs to create seamless, user-friendly experiences.
• Write and maintain high-quality, reusable code that adheres to AIG's design patterns and coding standards, with a focus on scalability and maintainability.
• Create robust unit tests to ensure code quality, covering both expected and exception scenarios.
• Work with Agile scrum teams to drive best practices, participate in code reviews, and continuously improve development processes.
• Oversee and assist development teams in executing projects within time and compliant to AIG architecture standards.
• Manage third-party vendor resources and AIG employees as a unified team.
• Troubleshoot complex issues and provide solutions to solve them.

Benefits

• At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees