Director Diagnostics

Daimler TruckPortland, OR
1dHybrid

About The Position

As a global commercial vehicle OEM, we are in a multi-year transition from distributed, ECU-centric electrical architectures to software-defined vehicles (SDV) and software-oriented vehicle diagnostics (SOVD). We are seeking a Global Director of Diagnostics to lead this transformation while ensuring robust, scalable support for our current and legacy vehicle platforms operating in fleets worldwide. The Director of Diagnostics will lead the strategic transformation of diagnostics across our commercial vehicle portfolio. This role sits at the intersection of hardware, software, data, and service, and will play a critical part in our transition from legacy, ECU-centric diagnostics to software-defined vehicles (SDV/SOVD) and cloud-enabled diagnostic ecosystems. The ideal candidate is a forward-looking leader with deep experience in commercial vehicle diagnostics who is comfortable leading global teams, challenging traditional approaches, building next-generation software-driven solutions while also supporting existing traditional electrical architectures with diagnostic work products.

Requirements

  • 10+ years of experience in commercial vehicle diagnostics, vehicle electronics, or vehicle software within an OEM environment.
  • Strong leadership, collaborative, and team-building skills to manage and grow large, distributed, and diverse teams, including experience working in a global / multi-cultural environment
  • Define a clear transition roadmap from traditional, ECU-based diagnostics to software-centric, vehicle-level diagnostics.
  • Distributed E/E architectures UDS, DTCs, CAN/LIN/Ethernet Dealer/service diagnostic tools
  • Proven experience contributing to or leading transitions toward: Software-defined vehicles (SDV/SOVD) OTA and remote diagnostics Cloud-connected vehicle systems
  • Strong ability to align engineering decisions with service, production, IT and system owner.
  • Ability to travel internationally as required
  • English language proficiency required

Nice To Haves

  • German proficiency preferred

Responsibilities

  • Own the global diagnostics strategy across all commercial vehicle platforms, regions, and lifecycle stages.
  • Owner of the global diagnostic steerco – A steering and decision board for global Diagnostic System Architectures across all business units, ensuring a coordinated implementation of Diagnostic measures across Daimler Truck.
  • Define a clear transition roadmap from traditional, ECU-based diagnostics to software-centric, vehicle-level diagnostics.
  • Balance near-term operational needs (serviceability, regulatory compliance, uptime) with long-term SDV/SOVD architecture goals.
  • Ensure best-in-class diagnostics for existing distributed E/E architectures, including: ECU-centric diagnostics (UDS, DTCs, signal-based troubleshooting) Backward compatibility and long-term platform support
  • Drive continuous improvement in diagnostic coverage, fault isolation, and service efficiency for legacy platforms.
  • Manage complexity across mixed fleets where traditional and SDV/SOVD vehicles coexist.
  • Lead the evolution toward software-defined, service-oriented diagnostics, including: Centralized and zonal vehicle architectures Standardized diagnostic services and APIs OTA-enabled diagnostics, flashing, and configuration Cloud-based analytics, remote diagnostics, and predictive insights Establish architectural principles that decouple diagnostics from individual ECUs and hardware lifecycles.
  • Partner closely with vehicle software, E/E architecture, cloud, cybersecurity, and data platform teams.
  • Own diagnostics requirements from concept through production, service, and end-of-life.
  • Ensure diagnostics are integrated early into vehicle programs—not added post-launch.
  • Align diagnostics roadmaps with vehicle platform cadence, regional regulations, and homologation requirements.
  • Ensure diagnostics solutions support dealer efficiency, fleet uptime, and total cost of ownership.
  • Collaborate with aftersales, service engineering, and training teams to deliver intuitive, scalable diagnostic experiences.
  • Translate vehicle data into actionable insights for OEM service operations and fleet customers.
  • Establish global governance for diagnostics architecture, tools, data access, and versioning.
  • Ensure compliance with cybersecurity, functional safety, data privacy, and regional regulations.
  • Represent the OEM in industry forums and influence diagnostics and SDV/SOVD standards.

Benefits

  • annual variable pay bonus program
  • company paid company vehicle with insurance and fuel card
  • 401k company contribution with company match up to 6% as well as non-elective company contribution of 3 - 7% depending on age
  • non-qualified deferred compensation plan with company contribution of 7% of variable pay
  • starting at 4 weeks paid vacation
  • 13+ holidays per calendar year
  • Paid parental leave
  • employee assistance program
  • comprehensive health care plans and wellness programs
  • onsite fitness (at some locations)
  • tuition assistance program
  • volunteer paid time off
  • short-term and long-term disability plans
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