Director DHSS Application Technology

State of Delaware•Dover, DE

About The Position

Introduction Make a Difference with DHSS Our mission at the Department of Health and Social Services (DHSS) is to improve the quality of life of Delaware citizens by promoting health and well-being, fostering self-sufficiency, and protecting vulnerable populations. We prioritize personal and family independence by assisting individuals and families in a variety of life areas. We offer numerous career opportunities and are dedicated to attracting and retaining highly talented individuals who are ready to make a difference in their community today. DHSS is a great place to kick-start your profession. For more information, please visit https://dhss.delaware.gov/dhss/ today! Summary Statement The incumbent reports to the Director of Information Resource Management (IRM) overseeing the Maintenance and Support Unit responsible for tracking emerging technologies and researching the abilities and uses of new vendor products, designing, developing and maintaining information systems and planning future technologies. Also is responsible for promoting a networked organization, as implemented through customer-supplier relationships to include the discipline of contracting; also for promoting a healthy internal economy and a customer-focused, entrepreneurial structure and culture not only within an Application Technology unit but as a leader and team player for all of IRM. The incumbent is responsible for planning, organizing, staffing and directing major information systems projects. Essential Functions Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here. Directs a staff of managerial, technical and contractual personnel directly and through subordinate IT managers. Provides ongoing input to consultants to assure strategic alignment of planning, research, architecture and organizational effectiveness. Plans, organizes, monitors and evaluates the unit’s resources and activities in order to fulfill established charters and contracts. Initiates measures for improvement of personnel, equipment, supplies and materials. Establishes and monitors DHSS application priorities, resource levels, work assignments and project schedules consistent with agency direction. Promotes high-performance teamwork across the unit to assure timeliness and quality of deliverables and maintenance requests. Responsible for ongoing planning and research within the unit regarding technological advances, the policies, standards, planning and research associated with the unit’s line of business. Analyzes, develops, administers and controls the unit’s operating budget/contracts. Responsible for adherence to contracts, both external and internal, to assure that actual results meet expectations. Reports to Director of IRM on project status, concerns and other related issues of strategic nature as required.

Requirements

Applicants must have education, training and/or experience demonstrating competence in each of the following areas:
Three years experience in designing, developing and maintaining information systems.
Three years experience in information technology project management which includes planning, scheduling, staffing, coordinating, controlling, monitoring, evaluating and reporting on status of IT projects.
Six months experience in strategic planning such as planning and mapping a path between the present and future usually for three to five years by determining key objectives, how to accomplish the key objectives, what strategies should be used, what activities would contribute to accomplishing the key objectives and developing performance measures to gauge and report progress or success.
Six months experience in budget management and control which includes managing a budget for the purpose of keeping expenditures within the limitations of available appropriations and available revenue and maintaining, monitoring, projecting and controlling a budget within set policies and procedures.
Six months experience in operations management which includes planning, directing, coordinating, controlling and evaluating operations typically through subordinate supervisors.

Responsibilities

Directs a staff of managerial, technical and contractual personnel directly and through subordinate IT managers.
Provides ongoing input to consultants to assure strategic alignment of planning, research, architecture and organizational effectiveness.
Plans, organizes, monitors and evaluates the unit’s resources and activities in order to fulfill established charters and contracts.
Initiates measures for improvement of personnel, equipment, supplies and materials.
Establishes and monitors DHSS application priorities, resource levels, work assignments and project schedules consistent with agency direction.
Promotes high-performance teamwork across the unit to assure timeliness and quality of deliverables and maintenance requests.
Responsible for ongoing planning and research within the unit regarding technological advances, the policies, standards, planning and research associated with the unit’s line of business.
Analyzes, develops, administers and controls the unit’s operating budget/contracts.
Responsible for adherence to contracts, both external and internal, to assure that actual results meet expectations.
Reports to Director of IRM on project status, concerns and other related issues of strategic nature as required.