Director, Development

HEALTHSTREAM INC•Nashville, TN

3d•Remote

About The Position

This is a management and technical position. In addition to management responsibilities, a Director of Development will serve as the technical lead of the Virsys12 (V12) product development team. The V12 product suite is a healthcare provider data management platform built on Salesforce and AWS, providing tools for managing provider networks, credentialing workflows, and provider data quality for health plans, health systems, and managed care organizations. You will lead the design, development, and maintenance of the V12 product suite (V12 Network, V12 Network Plus, and V12 PDE) in accordance with technology best practices and product offerings. Work with product management, solution engineers, and senior developers to understand and refine requirements. Lead technical strategy for the Salesforce-based managed packages and the AWS-hosted Provider Data Engine. Design and estimate effort of new features or sub-systems from business concept to detailed technical design. Ensure quality, defect-free software that adheres to company coding and documentation standards.

Requirements

At least 6 years of experience in software development
At least 4 years of experience as a development leader providing oversight of development teams
Demonstrated success in management and growth of direct reports
Experience working with agile development processes, Agile SCRUM experience preferred
Bachelor’s degree in computer science preferred. Commensurate experience or advanced industry technical certification will also be considered
Experience managing 3rd party software vendors and contractors
Successful management of contract or offshore development resources
In depth knowledge of DevSecOps and CI/CD practices
Working experience with Salesforce platform development, database design, and complex data models; Salesforce certification preferred
Experience in healthcare technology; familiarity with healthcare data standards (FHIR, HL7, HIPAA) preferred
Experience implementing integrations with third-party systems and external applications
Salesforce platform development Apex, Lightning Web Components (LWC), Flows, SOQL
Salesforce Health Cloud AppExchange managed package development and lifecycle
SFDX CLI and scratch org development workflows
Java / Spring Framework / Hibernate ORM
Web technologies HTML 5, HTTP, CSS 3, JavaScript
SQL querying and performance tuning (PostgreSQL, SQL Server)
AWS cloud services (ECS/Fargate, RDS, networking)
Web services and integration technologies REST, JSON, XML, OAuth 2.0
FHIR R4/R5, HL7
Development practices SOLID Development Principles
Inversion of Control
Code refactoring
Object-oriented Design Patterns (GOF)
Data Access Layer Technologies (ORMs, Micro ORMs, etc.)
Security vulnerabilities and secure programming techniques
Software architecture Architecture modeling and documentation
Architectural design patterns for distributed systems
Healthcare data standards and compliance (HIPAA, CAQH, NPPES, ProviderTrust)
Investigate new tools and technologies and advocate for their use in HealthStream software development
Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies within scope of influence
Proactively identify and mitigate interpersonal issues and work towards conflict resolution
Able to put personal opinion aside and compromise to achieve outcomes that consider the strategic direction of leadership and the company.
Able to balance multiple concurrent projects while delegating tasks at an appropriate level
Able to effectively communicate with those outside of the immediate team to collaborate and coordinate on common concerns
Actively breaks down silos and fosters a team spirit by referencing successes and failures in collective terms rather than by individual, function or role.
Able to think through options when faced with challenges that need guidance and present those options to leadership with related pros and cons
Exhibit appropriate attention to time management, professional conduct and adherence to corporate policies
Demonstrates critical thinking skills when devising solution outcomes that balance risk, scope, timeline and compromise.

Responsibilities

Provide technical leadership including consensus building and architectural decisions for software development teams
Lead the technical design process for HealthStream applications and enhancements
Coordinate technical projects with other technical disciplines within HealthStream IT
Ensure software development teams adhere to HealthStream standards, processes, and best practices for software development and support efforts to define and update department policies
Oversee the recruiting and hiring of software developers
Mentor, support and retain junior managers and software developers
Evaluate the performance of junior managers and software developers
Support efforts to allocate software development personnel among projects
Work with managers and software developers to establish and achieve career development goals for scoped reporting structure
Ensure teams within purview are consistently using AI Productivity tooling to enhance delivery and quality
Oversee and support the delivery and deployment of software releases to pre-production and production environments
Define, organize and provide ongoing support for software applications in pre-production and production environments
Coordinate the rapid response and resolution for high-priority software application defects and operational issues
Provide input to senior management on budgetary and organizational concerns
Lead investigation, diagnosis, and mitigation of software application failures and defects
Provide input to senior management on budgetary and organizational concerns
Work with business stakeholders to refine and inform the requirements for software application features and enhancements
Communicate technical design details and provide clear guidance and complexity estimates for proposed software applications, features, and enhancements
Collaborate with Quality Assurance on key focus areas and appropriate strategies for testing software application features, enhancements, and defect fixes
Continuously consult and collaborate with architects, software developers, QA analysts and others on technical design, practices and emerging technologies