Director, Design Services

Georgetown University • Bethesda, MD

2d • $80,429 - $157,239 • Hybrid

About The Position

The Director of Design Services, within NCS at Georgetown University, is responsible for developing and managing the lifecycle processes for integrating new assets onto the enterprise network. This role involves designing requirements for asset identification, implementing a pre-defined process for monitoring assets via Nagios XI and other tools, and establishing on-call and escalation procedures for alerts. The Director also handles the offboarding process and conducts periodic validation of assets and stakeholders.
The Director collaborates with stakeholders to formalize all IT requirements into Division 27 documents and stores them in a centralized library for easy access, ensuring they are kept up to date.
The work performed by this team is essential for ensuring IT requirements are quickly provided for new projects with IT components. The Director works closely with partners in the GU Facilities Capital Projects Team and other project owners involved in all construction projects. The Director also engages with FPM on vendor and contractor oversight within network closets and with INO for reviewing all networking requirements. This position reports to the Senior Director, Infrastructure Operations, and has three direct reports on the Design Services Team.

Requirements

• Bachelor’s degree or equivalent practical experience.
• 8-10 years of experience in managing a team of subject matter experts in the fields of network design and engineering, data cabling systems, door access controls, security cameras, and alarm systems.
• Demonstrated experience in network design, project management, or IT infrastructure planning.
• Familiarity with enterprise network monitoring tools like Nagios XI.
• Strong collaboration and communication skills.
• Ability to read and interpret construction drawings and technical specifications.
• Experience in vendor management and oversight.
• Previous experience managing and supervising technical staff.

Responsibilities

• Designing and managing lifecycle processes for new assets.
• Collaborating with partners on construction projects.
• Formalizing IT requirements into Division 27 documents.
• Reviewing construction drawings and validating cabling requirements.
• Attending OAC meetings and engaging with vendors and partners.
• Supervising the Design Services Team staff of subject matter experts in the fields of network engineering and data security.

Benefits

• Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options.
• You can learn more about benefits and eligibility on the Department of Human Resources website.

What This Job Offers

• Job Type: Full-time
• Career Level: Director