Director, Department Planning & Operations - Office of the Dean, Miller School of Medicine

University of Miami-posted about 2 months ago
Full-time • Director
Onsite • Miami, FL
11-50 employees
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The University of Miami/UHealth Office of the Dean, Miller School of Medicine has an exciting opportunity for a Full Time Director, Department Planning & Operations - Healthcare to work at the UHealth medical campus in Miami, FL. The Director, Department Planning & Operations - Healthcare provides leadership and oversight over daily operations and long-term strategic goals of the department. The Director, Department Planning & Operations - Healthcare works closely with internal and external stakeholders and assumes responsibility for planning, directing, and executing initiatives to create and/or improve departmental processes and functions. The incumbent also assists in the development of department metrics and key performance indicators (KPIs) to improve performance and productivity across a service lines or functional areas.

  • Plans, organizes, directs, and controls the operational activities for the department.
  • Develops and executes a plan to accomplish the department’s goals and objectives.
  • Participates in and ensures that strategic planning is conducted at least annually and ensures the execution of the plan.
  • Executes business cases, working with cross-functional teams outlining business or expansion opportunities, rationales, and execution plans to achieve the vision of the department.
  • Assists in the development of administrative policies and procedures and ensures effective operational standard operating procedures are in place.
  • Supports cross functional projects and initiatives through the development of key milestones, project plans and policy development.
  • Responsible for organizing, distributing, and managing agendas, deliverables, action plans, project plans, and various other tools.
  • Manages action items and processes required to see projects through by engaging multiple teams.
  • Collaborates with leadership to ensure understanding of metrics and initiatives.
  • Leads messaging and communication efforts, provides feedback, and resolves issues and concerns.
  • Builds partnerships across organizational and departmental boundaries to leverage knowledge and refine best practices.
  • Monitors financial performance indicators on an ongoing basis, investigates budget variances, and adjusts operations or recommends adjustments when necessary.
  • Communicates progress on projects and initiatives, outlining opportunities and risks to all stakeholders.
  • Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.
  • Ensures employees are trained on controls within the function and on University policy and procedures.
  • Lead the design, planning, and execution of key strategic and operational initiatives in alignment with MSOM priorities.
  • Define project scope, timelines, deliverables, and success metrics in collaboration with school and departmental leadership.
  • Monitor progress and provide regular updates to the AVP for Administration and other stakeholders, addressing risks and recommending course corrections as needed.
  • Lead the design and implementation of a formal administrative reporting line for unit-based administrative leaders across the basic science departments and research centers and institutes into the Dean’s office.
  • Serve as the direct administrative supervisor for these unit-based leaders, supporting alignment with school-wide goals and ensuring consistency in operational excellence.
  • Provide guidance, feedback, and coaching to administrative leaders, promoting a culture of continuous improvement, collaboration, and accountability.
  • Integrate reporting structures with broader efforts in organizational development, training, best practice adoption, and leadership development to foster a cohesive and high-performing administrative community.
  • Serve as interim administrative leader for MSOM departments, centers, or institutes during periods of leadership transition.
  • Oversee core administrative functions, including budgeting, HR, procurement, and compliance, ensuring continuity of operations.
  • Evaluate operational processes and implement improvements that align with MSOM standards and strategic direction.
  • Conduct comprehensive reviews of department and unit financial operations in preparation for MSOM-level decisions or approvals.
  • Analyze budgets, expenditures, and operational practices to identify risks, trends, and areas for increased efficiency.
  • Partner with finance and administration teams to develop actionable recommendations that strengthen financial oversight and alignment with institutional policy.
  • Collaborate with department and center leadership to support long-term operational and organizational planning.
  • Provide guidance on resource allocation, staffing structures, and process optimization to support strategic growth.
  • Assist in the development and implementation of performance metrics and reporting tools to drive accountability.
  • Design and deliver training programs to reinforce administrative best practices across MSOM departments, centers, and institutes.
  • Develop toolkits, reference guides, and SOPs to support consistent execution in core functional areas such as finance, human resources, compliance, and operations.
  • Facilitate workshops and forums to promote professional development and share cross-unit lessons and innovations.
  • Act as a mentor and coach to administrative staff, cultivating a strong network of well-trained and empowered administrative leaders.
  • Promote strong, two-way communication between central MSOM administration and unit-level teams to ensure alignment and transparency.
  • Build relationships with key internal and external stakeholders to foster collaboration and responsiveness.
  • Prepare briefings, status reports, and presentations for executive leaders and institutional committees.
  • Contribute to the recruitment, onboarding, and development of key administrative personnel across MSOM.
  • Represent the AVP for Administration in school-wide and university-level committees and initiatives as needed.
  • Cultivate and maintain effective working relationships with University offices and partners to advance the school’s mission.
  • Bachelor’s degree in relevant field required
  • Minimum 5 years of relevant experience required
  • Knowledge of business and management principles.
  • Ability to direct, manage, implement, and evaluate department operations.
  • Ability to establish department goals and objectives that support the strategic plan.
  • Ability to effectively plan, delegate and/or supervise the work of others.
  • Ability to lead, motivate, develop, and train others.
  • Ability to exercise sound judgment in making critical decisions
  • Strategic Alignment: Skilled in aligning departmental goals with enterprise-wide strategy and develops comprehensive strategic plans.
  • Financial Management: Ensures fiscal responsibility, and optimization of financial performance.
  • Resource Management: Ability to allocate resources and drive innovation and growth.
  • Adaptability: Proven ability to adjust to changes and leads/inspires transformational change.
  • Team Leadership: Ability to build and lead high-performing teams, manage complex projects, and ensure successful project delivery.
  • Technology & Analytics: Understanding of technology, data analytics, and performance measurement to drive strategic decisions and identify opportunities.
  • Communication: Ability to influence others, articulate strategic vision, and ensure clear and persuasive communication.
  • The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.
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